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Unable to access Reports in Smart view - IIS as the Web Server

SaurabhPatelJun 8 2018 — edited Jun 12 2018

Hi Gurus,

I have an EPM 11.1.2.4 environment with Foundation, HFR, HFM installed and configured however we are using IIS as the web server.

I am able to access HFM applications, FR reports from the EPM workspace without any issues. I am also able to access HFM applications from Smart view.

The issue appears when I try to connect to the Financial Reports using Smart view. I enabled diagnostics on Smart view however all I see is the following error. Smart view doesn't throw any error at all in the front end.

[2018-06-08T12:58:05+05:30] [SVC] [ERROR:1] [SVC-1] [SVC] [ecid: 00inB9iBbRWFw0zo3q00Vz2WfMi3jZYyp00025K000000,0]  [[HTTP status: 502]]

[2018-06-08T12:58:05+05:30] [SVC] [ERROR:1] [SVC-1] [SVC] [ecid: 00inB9iBbRWFw0zo3q00Vz2WfMi3jZYyp00025K000000,0]  [[Internet error dialog failed: 0]]

I verified the Oracle support documents (2224176.1 & 2255805.1) however those don't help much in resolving the issue. Also I tried browsing the raframework module from IIS but I get the following error

An exception was thrown:

HTTP Error

I verified the services console however I don't see the Analytic Provider Services but again I don't think (correct me if I am wrong) that RA uses APS provider as I think it uses the RnA Provider to make the connection to RnA Framework from smart view. 

The Smart view URL I am using to connect is - https://<servername>/workspace/SmartViewProviders

I am not able to find out the cause for the issue. Could someone please let me know how I can reslove this issue?

This post has been answered by Krishna Kumar-Support-Oracle on Jun 12 2018
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Locked on Jul 10 2018
Added on Jun 8 2018
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