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Unable to access Live SQL V2: "An Unexpected Error Has Occurred"

Lorenzo PuceAug 5 2025

I'm encountering an issue with Oracle Live SQL V2 and would appreciate any assistance in resolving it.
Here’s what happened:

  1. Initial access: I was able to access Live SQL V2 before creating an account.
  2. After account creation:
    - I agreed to the Terms & Conditions by selecting "Accept", but the screen froze.
    - I then unchecked the "I have read and understood the Terms & Conditions" option, after which the "Accept" and "Decline" buttons disappeared, replaced by an "Ok" button.
    - I rechecked the Terms & Conditions box and clicked "Ok", but then the error "An unexpected error has occurred" appeared (see attached image).
  3. Current behavior:
    - The error persists every time I try to access Live SQL V2 from the same browser (whether logged in or not).
    - However, I can access Live SQL V2 from a different browser where I haven’t attempted to log in yet.
    - I’ve tried clearing browsing data (cache, cookies, autofill form data, etc.), but the issue remains.
    - Note: Live SQL Classic works without any problems.

Could you please investigate why this error occurs after accepting the Terms & Conditions?
Is there a way to reset session data or permissions tied to my account/browser?

Thank you for your support!

This post has been answered by Layla Elwakhi-Oracle on Aug 5 2025
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Added on Aug 5 2025
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