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Unable to Access GridSocial PROD Edge Inside Citrix PowerChart (C1941)

Sargunaraj RAug 31 2025

I am unable to access GridSocial PROD Edge inside Citrix (C1941 PowerChart). When I open it, I get the error shown in the attached screenshot. If I try again after some time, it works for a short while but then stops working again.

It looks like there might be a TTL issue from your side. I have tried troubleshooting from my end, but the problem still persists. Interestingly, the domain URL works fine when I open it separately in Microsoft Edge (outside Citrix).

Please investigate this issue within Citrix PowerChart (C1941) and help us resolve it as soon as possible.

Thank you.

Added on Aug 31 2025

#launch/ehr, #millennium

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