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Unable to Access GridSocial PROD Edge Inside Citrix PowerChart (C1941)

Sargunaraj R5 days ago

I am unable to access GridSocial PROD Edge inside Citrix (C1941 PowerChart). When I open it, I get the error shown in the attached screenshot. If I try again after some time, it works for a short while but then stops working again.

It looks like there might be a TTL issue from your side. I have tried troubleshooting from my end, but the problem still persists. Interestingly, the domain URL works fine when I open it separately in Microsoft Edge (outside Citrix).

Please investigate this issue within Citrix PowerChart (C1941) and help us resolve it as soon as possible.

Thank you.

Added 5 days ago

#launch/ehr, #millennium

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