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Unable to Access Console & Requesting Account Deletion (Free Tier)

Bohdan VozniukJul 6 2025

Dear Oracle Cloud Community & Support,

I am a Free Tier user and I'm currently unable to access my OCI console. I am experiencing consistent issues across multiple web browsers and network connections, even when using mobile data.

I'm seeing two main issues preventing my access:

1. **Browser Incompatibility:** When I try to sign in to the OCI console via cloud.oracle.com, I get a "browser not compatible" error. This occurs on Firefox, Brave, and Edge (all updated), even in Incognito mode with all extensions disabled.
2. **DNS Error:** When I use the direct console link from my registration email, I get DNS resolution errors like ERR_NAME_NOT_RESOLVED. This persists across all browsers and even when using mobile data.

I have already attempted common troubleshooting steps: flushing DNS, restarting my router, changing DNS servers (to Google/Cloudflare), and trying various browsers/modes.

My registered data region was indicated as **OPC-GLOBAL / North America**.

Given these access issues, I would like to request assistance with **deleting/closing my Oracle Cloud Free Tier account**. Could you please provide the necessary steps or advise on how to proceed with account deletion, considering I cannot access the console?

Thank you for your help.

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Added on Jul 6 2025
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