Integration

Hi,

We are experiencing a TPETIME - timeout error in our system. We are executing a long process, which in DB2 database takes approx 2 mins to complete. On the screen end user is getting 'Web Server not responding error' when the end user refresh his screen the work is actually been done. All the SQLS underneath the process are completed. In the logs we encountered the following error:

...
2011-12-09 08:11:21,338 INFO [Portal] Retrieving Navigation Link Language Info, language='ENG'
2011-12-09 09:41:13,351 WARN [XSLT] Missing Field Meta Data 'GOTO_TOOLTIP_DESCR'
2011-12-09 10:17:02,289 ERROR [Jolt] Jolt Error in CILPEVTP
...
...
XD_COLL_CNT=+000000001
bea.jolt.pool.ServiceException: TPETIME - timeout occured
at bea.jolt.pool.Connection.call(Connection.java:279)
at bea.jolt.pool.SessionPool.call(SessionPool.java:501)
at bea.jolt.pool.SessionPool.call(SessionPool.java:241)


Below details are from the tuxedo log:

133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: { tpservice({"CILPEVTP", 0x0, 0x110226a58, 280260, 0, 4294967295, {1323314536, 0, 32648}})
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: { tptypes(0x110226a58, 0xfffffffffffe7a8, 0xfffffffffffe7b4)
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: } tptypes = 657408
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: { tpfree(0x110226a58)
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: } tpfree
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: { tpalloc("VIEW32", "CIFPEVTP", 280260)
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: } tpalloc = 0x1104741f8
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: } tpservice
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: { tpreturn(2, 538976288, 0x1104741f8, 280260, 0x0)
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at: } tpreturn [long jump]
133549.olivau18!QTUXFULLall.880820.1.0: TRACE:at:} tpservice
133549.olivau18!JSH.184470.1.-2: TRACE:at: { tpalloc("VIEW32", "CIFZUIZL", 2347)
133549.olivau18!JSH.184470.1.-2: TRACE:at: } tpalloc = 0x11016f4f8 [tperrno TPEBLOCK]
133549.olivau18!JSH.184470.1.-2: TRACE:at: { tpchkauth()
133549.olivau18!JSH.184470.1.-2: TRACE:at: } tpchkauth = 0
133549.olivau18!JSH.184470.1.-2: TRACE:at: { tpfree(0x11016f4f8)
133549.olivau18!JSH.184470.1.-2: TRACE:at: } tpfree
133549.olivau18!QTUXFULLall.1101914.1.0: TRACE:at: { tpservice({"CILZUIZL", 0x0, 0x1103dccd8, 2347, 0, 4294967295, {1323314536, 0, 32648}})
133549.olivau18!QTUXFULLall.1101914.1.0: TRACE:at: { tptypes(0x1103dccd8, 0xfffffffffffe7a8, 0xfffffffffffe7b4)


The configuration of the UBBCONFIG file is as follows:
....
SCANUNIT 5
SANITYSCAN 6
BLOCKTIME 12
DBBLWAIT 2
BBLQUERY 6
.....
Please note no SVCTIMEOUT or TRANTIME is been set.

We would like to know if the error we encountered is related to some tuxedo settings. Please suggest.

Best Regards,
Aashima Sethi

Edited by: user810396 on 12-Dec-2011 04:51