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too many outstanding requests error in WCC

3064150Jan 7 2016 — edited Jan 8 2016

The content server is up & running but when we try to login or perform any other task then this error is thrown:

Event generated by user 'xyz' at host 'localhost:16200'. xyz = user name

Unable to determine user credentials for xyz. The content server

has too many outstanding requests against the user storage system in order to

handle this request in a reasonable amount of time. [ Details ]

An error has occurred. The stack trace below shows more information.

!csUserEventMessage,xyz,localhost:16200!$!csUserTooManySimultaneousCredentialChecks,xyz

intradoc.common.ServiceException: !csUserTooManySimultaneousCredentialChecks,xyz

at intradoc.server.UserStorage.retrieveUserDatabaseProfileDataEx(UserStorage.java:156)

at intradoc.server.UserStorageUtils.loadUserData(UserStorageUtils.java:88)

at intradoc.server.ServiceSecurityImplementor.loadUserData(ServiceSecurityImplementor.java:667)

at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:226)

at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:57)

at intradoc.server.Service.globalSecurityCheck(Service.java:2814)

at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:692)

at intradoc.server.Service.doRequest(Service.java:1974)

at intradoc.server.ServiceManager.processCommand(ServiceManager.java:486)

at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)

at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1355)

at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1732)

at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)

at sun.reflect.GeneratedMethodAccessor161.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)

at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1680)

at idcservlet.IdcFilter.doFilter(IdcFilter.java:457)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)

at java.security.AccessController.doPrivileged(Native Method)

at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)