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There is a problem with your environment because the Oracle APEX files have not been loaded.

Hi guys,

For some reason I am no longer able to enter by apex instance in oracle cloud (https://….-…..adb.eu-stockholm-1.oraclecloudapps.com/ords/sql-developer). When I try to access the URL found in Autonomous Database details in Oracle Cloud I get the error message:

“There is a problem with your environment because the Oracle APEX files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is /i/23.2.3/ (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it.”

I have tried to restart the autonomous database without any luck.

Have any of you experienced this issue before? If so, how did you solve it? I have seen similar issues on the forum, but only releated to the standalone version.

Thank you in advance!

Best,

This post has been answered by jariola on Apr 9 2024
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Added on Apr 9 2024
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