Replace all text with your idea or suggestion. The text below is guide.
Summary
Introduce a configurable multi-approval workflow for waiver publishing in Textura DocWriter, including serial approval steps, automated notifications, and a complete audit trail—ensuring governance, visibility, and compliance before waivers are published to production.
Problem Statement
Currently, once a designated team member creates a waiver, there:
- no approval notification prompting publishers to take action
- no native control to configure multiple sequential publishing approval levels
- no consolidated audit trail tracking who approved, when, and what changed if multiple team members are working on the same waiver
This creates risk and manual overhead for customers who require multi-level approval prior to publishing waivers to production environments.
Proposed Solution
Configurable Multi-Approval Workflow
- Allow admins to define approval templates at the enterprise level and editors to assign templates at doc level.
Actionable Notifications and Reminders
- Send automated notifications (email/in-app) when a waiver moves to “Pending Approval,” to each designated approver.
- Allow approvers to approve, reject, or request changes directly from notification links/ DocWriter.
Publishing Controls and Safeguards
- Waivers cannot be published to production until all required approvals are complete.
Comprehensive Audit Trail
- Immutable audit log capturing: creator, timestamps, approvers, decisions, comments, version changes, and publishing user.
Benefits
- Compliance: Ensures required stakeholders review and approve before production publishing, with a defensible audit trail.
- Efficiency: Reduces email chasing with automated routing, reminders, and clear ownership.
- Transparency: Clear visibility into approval status, blockers, and history.
- Scalability: Reusable templates reduce setup time across projects and organizations.
Success Metrics
- Reduction in average time from waiver creation to publish.
- Increase in on-time approvals before publish deadlines.
- Zero unauthorized or unapproved waiver publications.
- Positive audit outcomes and reduced exception findings.
Thank you for considering this enhancement. A configurable, auditable multi-approver workflow will bring DocWriter in line with enterprise expectations for governance and control around waiver publishing.