Workflow or API calls:
Interested in creating a general message in the message center OR creating a general task in a worklist.
I see that creating a message via the message center is supported, but only if the message is coming from a specific practitioner. Is there a way to create a message where the sender is the patient?
Example use case:
* Patient calls practice after hours, needing a medication refill
* Automated service answers the call
* After a discussion with the patient, the automated service submits a message on the patient's behalf to request a medication refill
Documentation mentions that the sender MUST be a practitioner reference. Would the only way around this be to have the client create a “dummy” practitioner that represents all messages being sent through this automated service?
Background Information:
Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:
Are you an OPN Member? Yes
Have you signed up to be in the Healthcare Developer Track? Yes
Are you a registered Code Program member? Yes
Does your App have a presence on the Oracle Healthcare App Marketplace? Yes
Are you developing on behalf of an Oracle Health client? No