EPM 11.1.2..3.500
LDAP configure
When some users change their LDAP user id password since then they are not able to log in to the workspace or smart view. We have verified the user id exist in the LDAP, they are able to log in to the windows with the same ID and they have proper provisioning for application. They are getting following error. Any help is really appreciated
EPMCSS-00301: Failed to authenticate user. Invalid credentials.
Enter valid credentials
URI: http://servername:19000/workspace/logon
Code: 1000
Description: An error occurred processing the result from the server