Hardware

My company have a SUN Storedge L8 attached to a SUN Solaris 9 (SPARC) while I can only do a tar to the /dev/rmt/0, whenever I tried to interact with the jukebox with the solstice backup, the program hang definitely.

grep '/usr/kernel/drv/lus' /var/sadm/install/contents

/usr/kernel/drv/lus f none 0555 root bin 34624 12073 993189557 SUNWsbus2
/usr/kernel/drv/lus.conf f none 0444 root bin 3754 45438 993190441 SUNWsbus2
/usr/kernel/drv/lus32 f none 0555 root bin 33444 4422 993213667 SUNWsbus2

pkginfo -l SUNWsbus2
PKGINST: SUNWsbus2
NAME: Solstice Backup (Backup/Recover) Device Drivers
CATEGORY: system
ARCH: sparc
VERSION: 6.1,REV=Build.186
BASEDIR: /
VENDOR: Sun Microsystems, Inc.
PSTAMP: gelato010622054128
INSTDATE: Apr 08 2003 13:25
STATUS: completely installed
FILES: 48 installed pathnames
44 executables
37896 blocks used (approx)

this machine has installed the solstice backup manager
pkginfo | grep -i Solstice
system SUNWmibii Solstice Enterprise Agents 1.0.3 SNMP daemon
system SUNWsacom Solstice Enterprise Agents 1.0.3 files for root file system
system SUNWsadmi Solstice Enterprise Agents 1.0.3 Desktop Management Interface
system SUNWsadml Solstice Launcher.
system SUNWsadmx Solstice Enterprise Agents 1.0.3 Desktop Management Interface Libraries (64-bit)
system SUNWsasnm Solstice Enterprise Agents 1.0.3 Simple Network Management Protocol
system SUNWsasnx Solstice Enterprise Agents 1.0.3 Simple Network Management Protocol Libraries (64-bit)
application SUNWsbuc Solstice Backup (Backup/Recover) Client
application SUNWsbum Solstice Backup (Backup/Recover) Man
application SUNWsbun Solstice Backup (Backup/Recover) Storage Node
application SUNWsbus1 Solstice Backup (Backup/Recover) Server
system SUNWsbus2 Solstice Backup (Backup/Recover) Device Drivers

under the server->registration, I found that the registration contains :-
Autochanger Module, 9 slots/9
ClientPaks for Windows/1
Networker for UNIX, Workgroup edition (8 clients per server)1 server
Networker Module for Oracl/1

BTW, inquire shows:-

/etc/LGTOuscsi/inquire
scsidev@0.6.0:TOSHIBA DVD-ROM SD-M14011009|CD-ROM
scsidev@2.0.0:ADIC FastStor 2 A12r|Autochanger (Jukebox)
scsidev@2.5.0:HP Ultrium 1-SCSI E3 |Tape
scsidev@2.21.0:HP Ultrium 1-SCSI E3 |Tape


where cfgadm -alv shows:-

Ap_Id Receptacle Occupant Condition Information
When Type Busy Phys_Id
c0 connected configured unknown
unavailable scsi-bus n /devices/pci@8,700000/scsi@6:scsi
c0::/dev/lus connected configured unknown TOSHIBA DVD-ROM SD-M1401
unavailable CD-ROM n /devices/pci@8,700000/scsi@6:scsi::/dev/lus
c0::dsk/c0t6d0 connected configured unknown TOSHIBA DVD-ROM SD-M1401
unavailable CD-ROM y /devices/pci@8,700000/scsi@6:scsi::dsk/c0t6d0
c1 connected configured unknown
unavailable fc-private n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc
c1::21000004cfe34092 connected configured unknown SEAGATE ST373307FSUN72G
unavailable disk n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc::21000004cfe34092
c1::21000004cfe34350 connected configured unknown SEAGATE ST373307FSUN72G
unavailable disk n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc::21000004cfe34350
c2 connected configured unknown
unavailable scsi-bus n /devices/pci@8,700000/scsi@6,1:scsi
c2::lus1 connected configured unknown
unavailable unknown n /devices/pci@8,700000/scsi@6,1:scsi::lus1
c3 connected configured unknown
unavailable scsi-bus n /devices/pci@8,600000/pci@1/scsi@4:scsi
c3::lus2 connected configured unknown HP Ultrium 1-SCSI
unavailable unknown n /devices/pci@8,600000/pci@1/scsi@4:scsi::lus2
c3::rmt/0 connected configured unknown HP Ultrium 1-SCSI
unavailable tape n /devices/pci@8,600000/pci@1/scsi@4:scsi::rmt/0
c4 connected configured unknown
unavailable scsi-bus n /devices/pci@8,600000/pci@1/scsi@5:scsi
c4::lus3 connected configured unknown
unavailable unknown n /devices/pci@8,600000/pci@1/scsi@5:scsi::lus3
usb0/1 connected configured ok Mfg: <undef> Product: <undef> NConfigs: 1 Config: 0 <no cfg str descr>
unavailable usb-kbd n /devices/pci@8,700000/usb@5,3:1
usb0/2 empty unconfigured ok
unavailable unknown n /devices/pci@8,700000/usb@5,3:2
usb0/3 connected configured ok Mfg: <undef> Product: <undef> NConfigs: 1 Config: 0 <no cfg str descr>
unavailable usb-mouse n /devices/pci@8,700000/usb@5,3:3
usb0/4 empty unconfigured ok
unavailable unknown n /devices/pci@8,700000/usb@5,3:4


nsrjb shows

Jukebox L8:
slot volume pool volume id recyclable
1: dwbak.inc.day0.wk0.001* 2481680129
2: dwbak.inc.day0.wk0.002 DW Incremental 2481704705 no
3: dwbak.inc.day0.wk0.003 DW Incremental 2481729793 no
4: -* -
5: dwbak.inc.day0.wk0.005 DW Incremental 2481779201 no
6: dwbak.inc.day0.wk0.006 DW Incremental 2481804289 no
7: dwbak.inc.day0.wk0.007 DW Incremental 2481829889 no
8: dwbak.inc.day0.wk0.008 DW Incremental 2481854209 no
*not registered in the NetWorker media data base

drive 1 (/dev/rmt/0cbn) slot 5: dwbak.inc.day0.wk0.005


nsrjb -HE hang indefinitly, so does nsrjb -HHE. devfsadm -c tape also hang while simply devfsadm can run without problem and cfgadm -alv c3 provide the following:-

Ap_Id Receptacle Occupant Condition Information
When Type Busy Phys_Id
c3 connected configured unknown
unavailable scsi-bus n /devices/pci@8,600000/pci@1/scsi@4:scsi
c3::lus2 connected configured unknown HP Ultrium 1-SCSI
unavailable unknown n /devices/pci@8,600000/pci@1/scsi@4:scsi::lus2
c3::rmt/0 connected configured unknown HP Ultrium 1-SCSI
unavailable tape n /devices/pci@8,600000/pci@1/scsi@4:scsi::rmt/0


nsjrb result should be past history, coz I am doing tar and manually changing the slot for quite some time already. Now I unconnect the cable and run devfsadm and then cfgadm -alv shows

cfgadm -alv
Ap_Id Receptacle Occupant Condition Information
When Type Busy Phys_Id
c0 connected configured unknown
unavailable scsi-bus n /devices/pci@8,700000/scsi@6:scsi
c0::/dev/lus connected configured unknown TOSHIBA DVD-ROM SD-M1401
unavailable CD-ROM n /devices/pci@8,700000/scsi@6:scsi::/dev/lus
c0::dsk/c0t6d0 connected configured unknown TOSHIBA DVD-ROM SD-M1401
unavailable CD-ROM y /devices/pci@8,700000/scsi@6:scsi::dsk/c0t6d0
c1 connected configured unknown
unavailable fc-private n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc
c1::21000004cfe34092 connected configured unknown SEAGATE ST373307FSUN72G
unavailable disk n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc::21000004cfe34092
c1::21000004cfe34350 connected configured unknown SEAGATE ST373307FSUN72G
unavailable disk n /devices/pci@8,600000/SUNW,qlc@4/fp@0,0:fc::21000004cfe34350
c2 connected configured unknown
unavailable scsi-bus n /devices/pci@8,700000/scsi@6,1:scsi
c2::lus1 connected configured unknown
unavailable unknown n /devices/pci@8,700000/scsi@6,1:scsi::lus1
c3 connected configured unknown
unavailable scsi-bus n /devices/pci@8,600000/pci@1/scsi@4:scsi
c3::lus2 connected configured unknown HP Ultrium 1-SCSI
unavailable unknown n /devices/pci@8,600000/pci@1/scsi@4:scsi::lus2
c3::rmt/0 connected configured unknown HP Ultrium 1-SCSI
unavailable tape n /devices/pci@8,600000/pci@1/scsi@4:scsi::rmt/0
c4 connected configured unknown
unavailable scsi-bus n /devices/pci@8,600000/pci@1/scsi@5:scsi
c4::lus3 connected configured unknown
unavailable unknown n /devices/pci@8,600000/pci@1/scsi@5:scsi::lus3
usb0/1 connected configured ok Mfg: <undef> Product: <undef> NConfigs: 1 Config: 0 <no cfg str descr>
unavailable usb-kbd n /devices/pci@8,700000/usb@5,3:1
usb0/2 empty unconfigured ok
unavailable unknown n /devices/pci@8,700000/usb@5,3:2
usb0/3 connected configured ok Mfg: <undef> Product: <undef> NConfigs: 1 Config: 0 <no cfg str descr>
unavailable usb-mouse n /devices/pci@8,700000/usb@5,3:3
usb0/4 empty unconfigured ok
unavailable unknown n /devices/pci@8,700000/usb@5,3:4


and inquire still shows
scsidev@0.6.0:TOSHIBA DVD-ROM SD-M14011009|CD-ROM
scsidev@2.0.0:ADIC FastStor 2 A12r|Autochanger (Jukebox)
scsidev@2.5.0:HP Ultrium 1-SCSI E3 |Tape
scsidev@2.21.0:HP Ultrium 1-SCSI E3 |Tape


and then I reconnect the cable I saw a lot of error message in dmesg:-

Jun 19 13:47:37 server scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/pci@1/scsi@4 (qus0):
Jun 19 13:47:37 server Received unexpected SCSI Reset
Jun 19 13:47:37 server scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/pci@1/scsi@4 (qus0):
Jun 19 13:47:37 server Received unexpected SCSI Reset
Jun 19 13:51:30 server scsi: [ID 107833 kern.notice] /pci@8,600000/pci@1/scsi@4 (qus0):
Jun 19 13:51:30 server Failed to Get Features
Jun 19 13:51:50 server scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/pci@1/scsi@4 (qus0):
Jun 19 13:51:50 server ISP: Firmware cmd timeout
Jun 19 13:51:50 server scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/pci@1/scsi@4 (qus0):
Jun 19 13:51:50 server Fatal error, resetting interface, flg 1


and devfsadm hang. So I double check the past demsg and found a lot of similar SCSI error message as below:-

Jun 19 13:43:12 server probe request for LUN 0 denied: max LUN -1
Jun 19 13:43:12 server scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/pci@1/scsi@5 (qus1):


Is that represent a hardware failure either on the jukebox or the SCSI controller? Or it is indeed a software corruption that can only be solved by reinstallation? But unfortunately I don't have the media on hand.

PS.a more details can be found under expert exchange thru the links below:-
http://www.experts-exchange.com/OS/Unix/Solaris/Q_23413012.html#a21749881
http://www.experts-exchange.com/OS/Unix/Solaris/Q_23478147.html