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SOA Workflows Escalation requirement

A~k~Feb 23 2017 — edited Feb 24 2017

we have a requirement, When End User requests Entitlement, Approval request goes to Manager. If No Action is taken by Manager,

After 2 days its goes to managers Manager. If No Action is Taken for 2 days, It has to go to particular Admin Team in OIM.

Right Now, I have configured Escalation till Managers Manager. Is there a way that, After Expiry it has to Escalate to particular Admin group.

Thanks,

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Locked on Mar 24 2017

Added on Feb 23 2017

#identity-management, #identity-manager

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