Hi
we have a requirement, When End User requests Entitlement, Approval request goes to Manager. If No Action is taken by Manager,
After 2 days its goes to managers Manager. If No Action is Taken for 2 days, It has to go to particular Admin Team in OIM.
Right Now, I have configured Escalation till Managers Manager. Is there a way that, After Expiry it has to Escalate to particular Admin group.
Thanks,
A~