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Smartview connection timeout

PrakashVJun 14 2017 — edited Jun 15 2017

Hi All,

We are able to connect to 11.1.2.1 HFM application using Smartview. After upgrading the app to 11.1.2.3.702, we are getting the following error:

"The request timed out. Contact your administrator to increase netRetrycount and netRetryInterval" or "to extend your Windows Internet Explorer time out settings (ReceiveTimeout, KeepAliveTimeout, and ServerInfoTimeout)"

Why are we not getting this error for 11.1.2.1 version? Why only with 11.1.2.3.702 app? No changes in Smartview or machine settings?

Thanks,

Naveen Suram

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Locked on Jul 13 2017

Added on Jun 14 2017

#business-intelligence-applications, #epm-system-infrastructure, #performance-management-applications

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