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Signup issues with Oracle Cloud Free Tier Account

Pradeep MogantiNov 13 2023

We have been trying to get a free trial account to tryout some changes in IDCS, ATP and OIC, which will eventually turn into a big projects.

But, we are unable to signup for free account due to some payment gate issues. Everything when we provide the credit card details for the verification, our credit cards are getting charged with test transactions still we are facing following errors

Thank you for verifying your details

************39**

Expires on 20**/0*

Error processing transaction

We're unable to complete your sign up. Common sign up errors are due to: (a) Using prepaid cards. Oracle only accepts credit card and debit cards (b) Intentionally or unintentionally masking one's location or identity (c) Entering incomplete or inaccurate account details. Please try again if this applies to you. Otherwise, contact Oracle Customer Service.

We tried to reach out customer service fro this issue but, we are only receiving a simple response as

Unfortunately, we are unable to resolve this or process the transaction. This is all the information we can provide.

Is this a genuine issue or Oracle is just avoiding free account with some junk error?

Any recommendations on how to navigate with this issue considering Oracle Support cannot help on this.

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Added on Nov 13 2023
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