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shared member issue

User_F9M0XOct 27 2020

We have created a alternate hierarchy of entity in EPBCS application for different reporting purpose, when we are trying to access those alternate hierarchy in web forms or smartview are we getting below error
“You may need to run refresh database to resolve missing members. Description : Unknown Member [Parent Code].[Child Code] used in query”

We have run Database refresh multiple times but problem exists.

We have used SHARED properties of EPBCS to create alternate hierarchy plus all parent members are DYNAMIC CALC in nature and enabled for all relevant plan type.

Any clue..

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