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Sending email in OBIEE 11g: Failed to open connection to SMTP server

1503342Jan 31 2017 — edited Feb 1 2017

I am trying to send an email with SSL in OBIEE11g, when running an ibot, but the agent fires an error:

THE AGENT zzzz, has failed. [nQSError: 75027] Failed to open connection to SMTP Server (host mail.xxxxxxx.es; port 465). AgentID: /users/weblogic/zzzz

I checked with network administrator to find if the smtp server name is correct, and it's ok, and the user name and password is required. I looked at the document id 1324893.1 but this has not solved anything.

By the way, when I send an email with OBI Publisher, it's work.

The OBIEE11g version is 11.1.1.5

Thanks.
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Locked on Mar 1 2017
Added on Jan 31 2017
#business-intelligence-applications, #business-intelligence-foundation, #business-intelligence-suite-enterprise-edition-obiee
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