Script Playback: OpenScriptToolbar is disabled in IE browser
913433Jan 26 2012 — edited Apr 16 2013During script playback, OpenScript launches a browser, but the OpenScript toolbar is always turned 'off' in IE. I must first manually enable the OpenScript toolbar: IE main menu: View-->Toolbars-->Oracle.OATS.OpenScript.IEToolbar.OpenScriptToolbar.
Otherwise, playback of scripts fails with the timeout error: "Cannot get a connection from helper after 60 seconds."
I have tried:
a. running InstallBrowserHelper.bat
b. running Diagnosis Tool: suggestion to turn off IE Enhanced Security Configuration does not resolve problem
c. locking/unlocking IE toolbars has no effect
The browser window is launched by OpenScript. But the toolbar is not enabled. I have to enable it manually, otherwise the script playback will time out.
In order for script playback to work I do the following:
1. Click Playback button.
2. Wait for OpenScript to launch a new browser .
3. Inside the new browser just launched, select View-->Toolbars-->OpenScriptToolbar
4. Allow script playback to proceed.
Why is this? Certainly I cannot have this manual step.
I cannot find a way to make IE keep the OpenScriptToolbar selected.
I am running OpenScript version 9.3.0.0 on Windows 2003 Server (32-bit), using IE7.