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Sale of Sun Ray Use Licences - who to contact?

user12158477Apr 6 2017 — edited Apr 7 2017

I need to buy Sun Ray Server Software Use Licences and, preferably, support, before the Sun Ray Server Software product development/availability ceases in September 2017.

Who do I contact in Europe, or even world wide? I have already been in contact with several people and departments within Oracle (including the Sales Team), but to no avail: I either get forwarded back-and-forth between two parties, or the new contact doesn't respond, or I get to leave voicemail/e-mail that isn't answered, or communication just ceases before the question can be answered.

Does anyone have a single, reliable, point of contact for Sun Ray Use Licences and Support? Your Sun Ray EOL document says these should still be available, yet nobody I managed to contact in Oracle seems to know how to sell me one. In desperation, I also filed request #170406-000001 with Oracle OPN Partner Support, but I have been trying since December to get an answer. I never anticipated that it would be so difficult to buy something from Oracle!

Failing all else, a pointer to a third-party vendor authorised to sell Sun Ray Use Licenses and support contracts would also work for me.

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Locked on May 5 2017
Added on Apr 6 2017
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