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report viewer

3268113Aug 20 2017 — edited Aug 22 2017

Dear All,

Recently, we are having the M3700 Report Viewer hang regularly, this issue was happen every 7 days, 10 days and more until I restart the Windows IIS World Wide Web Publishing Service (W3SVC) or restart the M3700 server.

I have just had the issue again even just restarted the M3700 server 1 day ago as attached. Could you please advise how can I fix this and how can we know when the issue happen in advance?

Regards, Huan

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