DevOps, CI/CD and Automation

I was pointed to this forum for a possible solution to my problem. I have an Oracle Forms v. 6.x.x.x.x application that calls an Oracle Reports v. 6.x.x.x.x report and passes a lexical parameter to the report. When the user attempts to send the report output to an RTF via the Report Previewer, they get this REP-0999 error.

They can send the output to a MS Doc, but the output is not in a very friendly format ... i.e. the output doc is formatted like a MS Doc table and it requires considerable manual editing to be put into a useable format.

I had hoped that the RTF option would be a work around, but users with newer machines get the REP-0999 error and users with some older machines are usually able to perform the task.

My questions are:

1. Will upgrading our version of Oracle (8), forms and reports v6, help with this issue?

2. Can anyone suggest a way for me to give users a convenient way to output report output into an editable format using Word, Textpad, Notepad, etc?

Thanks in advance for any suggestions.

Ron Walker