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Receiving Approve/Reject Emails with Attachments

454418May 9 2006 — edited Aug 1 2006

Hi,

In CRM as part of the standard functionality when a service request is sent as an email for approval to a person, he/she can approve or reject it. I have a customer who would like to give the person the additional option of attaching a file when approving or rejecting the service request through email. This file should then be attached to the service request.

Has any of you done something similar before ? Any help in this regard will be highly appreciated.

Best Regards

Ramdas

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Locked on Aug 29 2006

Added on May 9 2006

#database-key-features, #workflow

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