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Receiving 504 errors on Binary endpoint

Mike SchmidtMar 3 2026

Workflow or API calls:

Reminder: If this is referring to a client domain or EHR activity—not the public sandbox—do not include API request data or live patient data.

Background Information:

Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:

Are you an Oracle Partner Network Member? Yes / No
If you answer Yes to the above, please answer the below as well:
Partner/Company Name:
Is your company enrolled in the Industry Healthcare Path? Yes / No
Does your company have the Oracle Health Millennium Platform (OHMP) Environment Access Technical Accelerator? Yes / No

Are you developing on behalf of an Oracle Health client?
If so, which client: Inspira Health

Application's Client ID and App ID, if relevant:

Client ID: f29083b5-6bc9-4c48-a035-3cf9a459e1b1

App ID: 4f3237fc-83ac-4326-a306-be961b29d9fe

Expected Result:

200 success responses containing a Binary resource.

Actual Result:

Beginning around 2PM Central Time on 2/26/26 most, if not all requests to the /Binary endpoint began receiving 504 error responses. It appeared to have been resolved sometime before Midnight on 2/27/26, but started happening again yesterday 3/2/26 around 1PM Central Time and continues to not be resolved. We are not seeing this issue with any other resource endpoints.

{"code": 504,"message": “Gateway Timeout”}

opc-request-id: /12F57DEF74430A2DF56FAE814A06E8F9/353F7F91E67038C5FC4E1816BA22C7BD
Date/time of the example: Tue, 03 Mar 2026 16:25:13 GMT

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Added on Mar 3 2026
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