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Received following error when run Load Interface File for Import process: The UCM server might be do

Francis Hu-OracleOct 10 2015 — edited Oct 22 2015

Hi All,

Question 1,

We're trying to use the following steps in Oracle Financial Cloud to load Journal by FBDI:

Step1: Use File Import and Export to upload our Data Zip file with CSV standard journal data inside (I've verified that the data has been uploaded successfully on the UCM content server)

Step2: Run the Load Interface File for Import process

Then the process error out and received the following error:

execute:START

Destination File Directory /u01/APPLTOP/instance/ess/rfd/34896/out

Request ID 34897

Request Context 34897, false, null, 21A82E711D7D973EE053B807480A9A0D, 12, 1

The UCM server might be down or not configured properly.Please check your connection.

Could anyone please help to advise what is the issue and how to fix? Where to check the UCM server status?

Question 2,

For Step1 above, if we are trying to use Web Service to upload the file instead of manual upload on the page, are there any other access we need?

Thanks in advance!

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Locked on Nov 19 2015
Added on Oct 10 2015
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