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RA Framework Authentication Failure Breaking Workspace

user8493996May 11 2017 — edited May 12 2017

Hello All,

Stumped by this. No changes that I'm aware of made in the last 24 hours, but one of our environments has spontaneously started exhibiting the following behavior:

When logging into Workspace, we receive the following errors:

The repository object with uuid, Homepage_wsp, could not be found. Object doesn't support property or method 'hasNext'

The response from the server contained an unexpected content type

This occurs with both MSAD and native (including admin) logins.

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Reporting and Analysis opens but does not display any folders (using native admin account).

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HFM, Planning, FDMEE, Shared Services, and EPMA open ok.

The RA Framework logs seem to indicate there is an authentication issue ([ServletContext@916382314[app:RAFRAMEWORK module:raframework path:/raframework spec-version:2.5 version:11.1.2.0]] Root cause of ServletException.

com.brio.one.services.authentication.CSSAuthenticationException: Login failed for EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. Error Code: . Message: {2} )

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Any suggestions?

This post has been answered by Vikram VK on May 11 2017
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Locked on Jun 9 2017
Added on May 11 2017
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