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Putting Identity Domain URL behind a public load balancer

There is requirement for a customer that inbound traffic to IDCS URL (e.g. Access Token URL for OAuth2) in one tenancy needs to be routed through a Customer firewall in another OCI tenancy in the same region.

Is it possible to configure the tenancy1's IDCS IP:443 behind a public load balancer in tenancy2.

I think if we can configure it, the public load balancer can talk to IDCS URL via Service Gateway attached in Tenancy2's VCN.

Here is the flow in question: Oracle SaaS (tenancy3) > Tenancy2's IG > FW > public LB > Tenancy1's IDCS URL via SGW. Is that doable?
(all 3 OCI tenancies are in the same region).

Thank you.

Comments

chonewell Nov 12 2024

My Oracle Cloud tenant, cloud account, and secure email have no issues. Why haven't I received my password reset email for Oracle Cloud? This is very strange, and our attempts have not been able to solve the problem. May I ask who I should turn to for help?

L. Fernigrini Nov 12 2024

If your account is a paid one, open a Support ticket.

If it is a Free Tier then you will have to rely on help from the community. Most probable cause that you did not receive the password reset email is that your account has been stolen and the email has been changed.

chonewell Nov 13 2024

Thank you for your reply!
But when I chatted with the online customer service, they told me that my Oracle Cloud tenant, account, and email were all fine. So, there shouldn't be a problem of theft.
I have a free account, but who can I contact on the forum? I can only post, but no one on the forum can view my account permissions, right. I am currently trying to reset MFA, I don't know if it works.
It's quite ridiculous that I have a free account and can't enjoy any services, but how can I become a paid user if I can't log in to my account.

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Added on Oct 3 2024
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