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PT8.54 AppServer Cache Problem

3695064May 9 2018 — edited Jun 4 2018

WebServer/AppServer System Environment:

Weblogic Server 12c

Tuxedo 12.1.1.0, 64bit, Patch Level 071

PeopleSoft PeopleTools 8.54.20

PeopleSoft Enterprise Customer Relationship Management 9.2

Red Hat Enterprise Linux Server release 6.7 (Santiago)

Database System Environment:

    Oracle DataBase 12c

    AIX 7.1

Problem

Expriencing very poor performance each time appserver cache is cleared. May take 50+seconds to open the case page.

Also implemented PreloadCache but still facing performance issues. Following parameters for cache settings have set for all appserver domains:

[Cache Settings]

MaxCacheMemory=0

PreloadCache=PRELOAD_CACHE_PRJ

EnableCacheRepair=Y

AdjustMaxCacheMem=5

ExcessivePruningThreshold=80

CacheMissThreshold=5

MaxRepairCollection=5

Otherwise, each appserver domain has 12 appserver processes that may have different cache, may sometime cause poor performance when change to another process.

Please help!!

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Locked on Jul 2 2018
Added on May 9 2018
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