Hello everyone,
I’m working with Oracle Process Automation and had a question around process ownership and monitoring.
In our custom UI application, we have a “My Workflows” section where we display workflow details for the logged-in user.
To fetch the data, we use Oracle’s REST API List Process Instances, filtering by the CreatedBy parameter (i.e., the user who started the process).
This works well in most cases, but we’ve run into an edge case:
- A user starts a process instance
- Before the process completes, the user leaves the company (account disabled/removed)
- As a result, no active user can see or monitor that process instance in our UI, since it is still tied to the original
CreatedBy user
My question is:
Is there any supported way to change or reassign the process creator (CreatedBy) of an existing process instance to another user, so that the new user can monitor it using the same REST API filter?
Alternatively, is there a recommended best practice to handle visibility/monitoring of such process instances when the original creator is no longer available?
Any guidance, documentation references, or suggested approaches would be greatly appreciated.
Thanks in advance for your help!