Analytics Software

Hello,

I often have the problem that the Discoverer seems to get stuck when I start the tool via URL and directly load a worksheet in a workbook.
That means I submit the connection details, the wrokbook-identifier and the worksheet ID via URL.

Discoverer loads normally, but then gets stuck when it opens the workbook.
I only see the empty Discoverer screen, means that the available items pane and used items pane are empty and there is nor cross-table displayed. In the left buttom corner he says nothing (before he displayed "Opening workbook..." in this place) and this little progress square in right buttom corner is not moving. The only thing I see are the worksheet-tabs of the workbook I try to open.

In this state it often lasts a few seconds but sometimes it never goes any further then.

I cannot see a high load on the BI app server or on the database at this moment.

Does anybody know about this issue?

Could this problem be connected with java-related or browser-related aspects?


Many thanks for any hints,
Christian