Problem with GuardianEdge and Discoverer export
We're having problems doing XLS or SLK exports out of Discoverer Plus 10g and appears to only be happening on PCs where the GuardianEdge encryption product has been installed. In fact, we can export to a shared drive (i.e. server not protected by GuardianEdge) and the export works fine -- even from those PCs where GuardianEdge has been installed. So therefore GuardianEdge is our prime suspect at the moment.
When we try to save to our GuardianEdge protected PC, we get the message "Export Failed". You then can't do anything except exit. It appears to sever the connection to the server. You get the standard "contact the administrator" error when you try to do something (or even when you exit).
Is anyone else having this problem? Does anyone have any ideas how to go about figuring out a resolution to this isse? Any ideas on what is going on between Discoverer and GuardianEdge?
Thanks!
Jeff
OracleBI Discoverer 10g (10.1.2.3)
Oracle Business Intelligence Discoverer Plus 10g (10.1.2.55.26)
Discoverer Model - 10.1.2.55.26
Discoverer Server - 10.1.2.55.26
End User Layer - 5.1.1.0.0.0
End User Layer Library - 10.1.2.55.26
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - 64bi
Java Virtual Machine: Sun Microsystems Inc. 1.6.0_12
JVM Memory Available: 15758KB out of 38904KB
Operating System: x86 Windows XP 5.1
Using secure connection
Using protocol: RMI protocol over https transport