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Problem class : fault.io.usb.unrecoverable

837648Apr 1 2020 — edited Apr 2 2020

Hello Fellow Netra folks. I am getting a fault minor. it bugs me and would like to make it go away. I did try the oracle like and could not make out a clear way to resolve the issue.

Thanks

-Kevin

here is the output from the  fmadm list.

Last login: Wed Apr  1 08:21:16 2020 from SERVER
NOTE: system has 1 active diagnosis; run 'fmadm list' for details.
--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Mar 31 12:44:39 f8fd29ce-f1ec-43f1-8da2-f784b8fefcc8  USB-8000-LK    Critical

Problem Status            : open
Diag Engine               : eft / 1.16
System
    Manufacturer          : unknown
    Name                  : ORCL,Netra-SPARC-T4-1
    Part_Number           : unknown
    Serial_Number         : 1238BD099A

System Component
    Firmware_Manufacturer : unknown
    Firmware_Version      : (OBP)4.34.0,(HC)1.2.0.,(HV)1.11.0.
    Firmware_Release      : (OBP)2012.04.30,(HC)2012.05.11,(HV)2012.05.23
    Host_ID               : 860fccc4
    Server_Name           : SERVER

----------------------------------------
Suspect 1 of 2 :
   Problem class : fault.io.usb.unrecoverable
   Certainty   : 80%
   Affects     : dev:////pci@400/pci@2/pci@0/pci@f/pci@0/usb@0,2/hub@2/hub@3
   Status      : faulted but still in service

   Resource
     FMRI             : "hc://:chassis-mfg=unknown:chassis-name=ORCL,Netra-SPARC-T4-1:chassis-part=31064419+1+1:chassis-serial=1238BD099A:fru-part=ff01-046b/chassis=0/motherboard=0/hostbridge=0/pciexrc=1/pciexbus=0/pciexdev=0/pciexfn=0/pciexbus=0/pciexdev=15/pciexfn=0/pciexbus=0/pciexdev=0/pciexfn=0/pcibus=0/pcidev=0/pcifn=2/usbhub=2/usbdev=3"
     Manufacturer     : unknown
     Name             : unknown
     Part_Number      : ff01-046b
     Revision         : unknown
     Serial_Number    : unknown
     Chassis
        Manufacturer  : unknown
        Name          : ORCL,Netra-SPARC-T4-1
        Part_Number   : 31064419+1+1
        Serial_Number : 1238BD099A
     Status           : faulty
----------------------------------------
Suspect 2 of 2 :
   Problem class : defect.io.usb.unrecoverable
   Certainty   : 20%

   FRU
     Status           : faulty
     FMRI             : "pkg://solaris/system/io/usb@11.4-11.4.13.0.1.4.0:20190903T194148Z"
   Resource
     Status           : faulty

Description : The driver experienced an unrecoverable error. A(n) pipe_state
              error has been detected during driver's attach context causing
              a(n) unrecoverable service impact

Response    : One or more device instances may be disabled

Impact      : Loss of services provided by the device
              instances associated with this fault

Action      : Please refer to the associated reference document at
              http://support.oracle.com/msg/USB-8000-LK for the latest service
              procedures and policies regarding this diagnosis.

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Added on Apr 1 2020
#netra-servers, #server-storage-systems, #systems-configuration-support
3 comments
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