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Placeorder Performance issue

Mohan Raj RApr 9 2024

In netsuite

  • When the user clicks "Place Order" on the website, the "LiveOrder.Service.ss" API is invoked. This API utilizes the submit method, which is part of the Order Method in Netsuite's shopping objects and occasionally takes up to 30 seconds to respond. Despite optimizing all SCA code, the API's execution time remains inconsistent. In some instances, orders are processed in under 10 seconds.
  • Still the checkout process is not working as we expected. Please provide a solution to optimize the website and checkout performance.
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Added on Apr 9 2024
#netsuite
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