Workflow or API calls:
Reminder: If this is referring to a client domain or EHR activity—not the public sandbox—do not include API request data or live patient data.
- We are trying to connect to Children's Hospital Los Angeles and the patient portal does not connect to the correct place. When attempting to login to the patient portal via web, we are brought to this page_. When I try to access endpoint ID 17845 via the we are brought to a different login page that loads one of the 2 ways in the screenshots below._Background
Information:
Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:
- Are you an OPN Member? Yes
- Have you signed up to be in the Healthcare Developer Track? Yes
- Are you a registered Code Program member? Yes
- Does your App have a presence on the Oracle Healthcare App Marketplace? No - we are working on it
- Are you developing on behalf of an Oracle Health client? No
- If so, which client: n/a
Application's Client ID and App ID, if relevant:
Expected Result:
The login portal should load to a page similar to this page where the patient can log into their Children's Hospital Los Angeles.
Actual Result: The portal that is loaded. The designs of the portals toggle. (Cerner screenshot 12/03/24 2:15 PM EST) (Oracle screenshot 12/03/24 2:41 EST)The 1upHealth endpoint ID is 17845. The following is the R4 endpoint connection information that I got from this page.
{ "resource": { "resourceType": "Endpoint", "id": "489410a1-a689-4dec-abc8-32f802091140", "contained": [ { "resourceType": "Organization", "id": "O489410a1-a689-4dec-abc8-32f802091140", "name": "Children's Hospital Los Angeles", "address": [ { "line": [ "4650 Sunset Blvd Los Angeles" ], "city": "Los Angeles", "state": "California", "postalCode": "90027-6062", "country": "United States of America" } ] } ], "status": "active", "managingOrganization": { "id": "#O489410a1-a689-4dec-abc8-32f802091140" }, "address": "https://fhir-myrecord.cerner.com/r4/489410a1-a689-4dec-abc8-32f802091140/" }
