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Patient creation failure with "Internal service error from resource store" error

Yatharth GuptaOct 29 2024

Workflow or API calls:

Reminder: If this is referring to a client domain or EHR activity—not the public sandbox—do not include API request data or live patient data.

Background Information:

I am trying to create a patient using cerner R4 millennium APIs with center sandbox, I am passing this payload
{"resourceType":"Patient","identifier":[{"assigner":{"reference":"Organization/675844"}}],"active":true,"name":[{"use":"official","family":"Hplx222","given":["walter","white"],"period":{"start":"2010-05-17T14:54:31.000Z"}},{"use":"usual","given":["Bigby"],"period":{"start":"2012-05-22T15:45:50.000Z"}}],"telecom":[{"system":"phone","value":"9937797987","use":"home","extension":[{"valueString":"12345","url":"http://hl7.org/fhir/StructureDefinition/contactpoint-extension"}],"period":{"start":"2012-05-17T15:33:18.000Z"}}],"gender":"male","birthDate":"1990-09-15","address":[{"use":"home","line":["121212 Metcalf Drive","Apartment 403"],"city":"Kansas City","district":"Jackson","state":"KS","postalCode":"64199","country":"United States of America","period":{"start":"2012-05-17T15:33:18.000Z"}}],"maritalStatus":{"coding":[{"system":"http://terminology.hl7.org/CodeSystem/v3-NullFlavor","code":"UNK","display":"Unknown"}],"text":"Unknown"},"communication":[{"language":{"coding":[{"system":"urn:ietf:bcp:47","code":"en","display":"English"}],"text":"English"},"preferred":true}],"generalPractitioner":[{"reference":"Practitioner/4122622"}],"extension":[{"url":"http://hl7.org/fhir/us/core/StructureDefinition/us-core-birthsex","valueCode":"M"},{"url":"http://hl7.org/fhir/us/core/StructureDefinition/us-core-race","extension":[{"url":"ombCategory","valueCoding":{"system":"urn:oid:2.16.840.1.113883.6.238","code":"2028-9","display":"Asian"}},{"url":"detailed","valueCoding":{"system":"urn:oid:2.16.840.1.113883.6.238","code":"2039-6","display":"Japanese"}}]},{"url":"http://hl7.org/fhir/us/core/StructureDefinition/us-core-ethnicity","extension":[{"url":"ombCategory","valueCoding":{"system":"urn:oid:2.16.840.1.113883.6.238","code":"2186-5","display":"Non Hispanic or Latino"}}]},{"url":"https://fhir.cerner.com/r4/StructureDefinition/communication-preference","extension":[{"extension":[{"valueCodeableConcept":{"coding":[{"system":"https://fhir.cerner.com/ec2458f2-1e24-41c8-b71b-0e701af7583d/codeSet/4640016","code":"485602703","display":"Appointment Reminder","userSelected":false}],"text":"Appointment Reminder"},"url":"communication-type"},{"valueCodeableConcept":{"coding":[{"system":"https://fhir.cerner.com/ec2458f2-1e24-41c8-b71b-0e701af7583d/codeSet/23042","code":"4054467","display":"Phone","userSelected":false}]},"url":"contact-method"},{"valueCodeableConcept":{"coding":[{"system":"https://fhir.cerner.com/ec2458f2-1e24-41c8-b71b-0e701af7583d/codeSet/43","code":"163","display":"Business","userSelected":false}],"text":"Home"},"url":"contact-type"}],"verified":"2019-12-26T15:41:52.000Z","url":"https://fhir.cerner.com/r4/StructureDefinition/communication-preference"}]}]}

I am getting “Internal service error from resource store” error for this

Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:

Are you an OPN Member? No
Have you signed up to be in the Healthcare Developer Track? No
Are you a registered Code Program member? No
Does your App have a presence on the Oracle Healthcare App Marketplace? No

Are you developing on behalf of an Oracle Health client? No
If so, which client:

Application's Client ID and App ID, if relevant:

Expected Result:

patient creation should be successfull

Actual Result:
getting this error instead
{
"resourceType": "OperationOutcome",
"issue": [
{
"severity": "fatal",
"code": "exception",
"details": {
"text": “Internal service error from resource store”
}
}
]
}

X-Request-Id : /C8BA40738C8CDF7318BEE5E61A913716+2t8T_SQzI
opc-request-id: /C8BA40738C8CDF7318BEE5E61A913716/958F46BD3F45D474DDECE81513300016

This post has been answered by Daria Preda-Oracle on Oct 29 2024
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Added on Oct 29 2024
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