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OVDC over VPN Fails

MisterBOct 2 2013 — edited Oct 5 2013

Hi

Ive installed the 64bit version of OVDC, V36439-01, on a Windows7 Laptop.

I can connect to our SunRay server when connected to the company network via ethernet.

but when working from home over a VPN (using Cisco AnyConnect VPN Client V2.4.1012) I cannot connect. OVDC hangs at the hourglass, 'Connecting to xx.xx.xx.xx' I click on details and the box is blank.

I have enabled logging, and pasted the end of the output below.

I can ping the server and have set the MTU as per the instructions at 18.5. Oracle Virtual Desktop Client Troubleshooting which gives me 1378 bytes, 1386MTU setting.

I have tried to re-install the software.

I would appreciate any help or tips.

Regards

MrB

NETWORK(b24/428.169): lread:-1 get last err:10060
NETWORK(b24/428.169): timedout
SMARTCARD(1d64/428.357): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/428.357): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/428.357): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/428.357): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/428.770): lread:-1 get last err:10060
NETWORK(b24/428.770): timedout
SMARTCARD(1d64/428.859): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/428.861): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/428.861): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/428.861): alpSmartCardCheckStatus: New list was 2 entries
SMARTCARD(1d64/429.366): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/429.368): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/429.368): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/429.368): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/429.371): lread:-1 get last err:10060
NETWORK(b24/429.371): timedout
SMARTCARD(1d64/429.870): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/429.870): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/429.870): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/429.870): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/429.972): lread:-1 get last err:10060
NETWORK(b24/429.972): timedout
SMARTCARD(1d64/430.375): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/430.377): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/430.377): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/430.377): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/430.573): lread:-1 get last err:10060
NETWORK(b24/430.573): timedout
SMARTCARD(1d64/430.880): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/430.881): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/430.881): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/430.881): alpSmartCardCheckStatus: New list was 2 entries
INPUT(12b8/431.156):

alpInputOnDisconnect

INPUT(12b8/431.156): Deleting Keyboard Hook thread
INPUT(12b8/431.156):

In alpUnhookKeyboard!!

NETWORK(b24/431.174): lread:-1 get last err:10060
NETWORK(b24/431.175): timedout
SMARTCARD(1d64/431.386): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/431.388): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/431.388): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/431.388): alpSmartCardCheckStatus: New list was 2 entries
SESSION(1e44/431.481): alpSessionSetState: connected -> disconnected
SESSION(1e44/431.482): Writing: discReq _=1 cause=bye sw=Oracle:SunRayS1:MINGW32_NT-5.1:3.2.0 hw=SunRayS1 pn=46353 sn=6858e6fcedbe4d079acee6275aae3e00 SCHD=2 namespace=MD5 state=disconnected type=unknown

NETWORK(12b8/431.483): Stopping net thread
NETWORK(193c/431.578): DISCONNECT - clean up
USB(1b5c/431.580): alpRDDServiceThread exit returns -39
NETWORK(b24/431.775): lread:-1 get last err:10060
NETWORK(b24/431.776): timedout
SMARTCARD(1d64/431.892): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/431.894): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/431.894): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/431.894): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/432.376): lread:-1 get last err:10060
NETWORK(b24/432.377): timedout
SMARTCARD(1d64/432.398): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/432.400): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/432.400): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/432.400): alpSmartCardCheckStatus: New list was 2 entries
DEVICE(15a8/432.868): dm_in: connection is closed.
DEVICE(193c/432.869): alpRDDStop: Stopped all threads
NETWORK(12b8/432.870): Stopping net thread
SMARTCARD(1d64/432.904): alpSmartCardCheckStatus: Check for updates
SMARTCARD(1d64/432.906): alpSmartCardCheckStatus: New list has "Mobile Broadband SIM Card Reader 0" reader
SMARTCARD(1d64/432.906): alpSmartCardCheckStatus: New list has "O2Micro CCID SC Reader 0" reader
SMARTCARD(1d64/432.906): alpSmartCardCheckStatus: New list was 2 entries
NETWORK(b24/432.977): lread:-1 get last err:10060
NETWORK(b24/432.978): timedout
NETWORK(b24/432.978): DISCONNECT - clean up
AUDIO(12b8/432.979): alpAudioClose: close error 5
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Locked on Nov 2 2013
Added on Oct 2 2013
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