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Outlook/Messenger Express Problem

807574Nov 16 2006 — edited Feb 11 2020
Hi,

We have been having a problem with Outlook and Messenger Express for quite a while and are wondering if anyone can shed some light.

Basically the problem is this:

If I use Outlook to compose and send a message in HTML format with an attachment and then the user replies back to me via Messenger Express, any one of the following happens:

1) if the user is using Internet Explorer and is replying back in HTML format, I see the text of the user's reply but not my original message. However, I can see a portion of my original message if I have autopreview enabled.

2) if the user is using Firefox or IE and is replying back in plain text format, the only thing I see in Outlook is my original message. If, however, I have autopreview enabled, I can see a portion of the person's reply there.

This is a problem that's been plaguing us for months and are wondering if anyone has any idea how to go about "fixing" this.

By the way, I'm using Outlook 2003 and am running Sun JES Messaging Server 6.1.

Thanks!
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Locked on Dec 15 2006
Added on Nov 16 2006
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