Outlook Connector doesn't return user info from GAL
807574Nov 29 2007 — edited Feb 11 2020I'm performing an initial test of Outlook Connector 7.1.222.4 with Outlook 2003. Calendar, contacts, and task syncing work as expected. However, I'm unable to share calendars.
From Outlook, I select "Shared calendars" - Properties - Subscribe and click the Subscribe button. Then I enter a userid (user@pcc.edu) and click search. The application hangs for several minutes, then returns with no info. The same behavior occurs when searching the GAL. I have configured the GAL tab to use an alternate account: uid={userid},ou=people,o=pcc.edu,o=cp. The bind is apparently successful because I get an immediate error if the userid or password is incorrect, or if I use anonymous bind.
The LDAP access log shows this:
-bash-3.00$ grep 299899598658566 access
[29/Nov/2007:10:50:56 -0800] conn=2114218 op=0 msgId=1 - BIND dn="uid=299899598658566,ou=people,o=pcc.edu,o=cp" method=128 version=3
[29/Nov/2007:10:50:56 -0800] conn=2114218 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=299899598658566,ou=people,o=pcc.edu,o=cp"
Do I need to increase the LDAP access log level, and if so, how?
David.