Hello, experts!!!
I have some organization structure and i want to escalate to managers of this structure (without using of ldap).
Structure:
But it doesn't work as expected. Have I missed something?
Stack:
exception.code:30056
exception.type: ERROR
exception.severity: 2
exception.name: Error in escalating the task on expiration.
exception.description: The task has expired and the system could not compute the management chain from user dan upto levels 1 upto title Manager to identify the next user to
exception.fix: Make sure that the escalation policy is specified correctly. Also verify that the users are seeded correctly to compute the management chain.
Thanks.