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Oracle User Productivity Kit

Hi, When I try to capture/record using Oracle User Productivity Kit v12, I am getting an error “An exception detected in the developer message processing thread” Developer will shut down. I really in need of this tool, Could you help me to fix the issue?

Attached error mesdsage for your reference.

Thank you

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Locked by Renae Stout-Oracle on May 6 2024
Added on Feb 8 2024
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