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Oracle Secure Backup : Backup failed due to the tape unable to mount

OagengMay 25 2018

Good day I need an assistance my backups failed, I am using Red Hat Enterprise Linux Server release 6.5 (Santiago) as an administration Server and My Tape Library is SL 150. Yesterday I tried to ran DB Full backup, it was running well until it almost finished and following errors appeared: my Drive or volume on which mount attempted is unusable.Error mounting volume - obexec failed - stuck tape (obexec). Please help, I logged the SR on MOS but it is taking forever. Please use the following information as an benchmark.

ob> lsdev -ldvgm

pta-deeds-mgmt_lib_1:

    Device type:            library

    Model:                  STK     SL150

    Serial number:          464970G+1410SY2258

    In service:             yes

    Debug mode:             no

    Barcode reader:         default (hardware-selected)

    Barcodes required:      no

    Auto clean:             no

    Clean interval:         (not set)

    Clean using emptiest:   no

    Unload required:        yes

    Ejection type:          auto

    Min writable volumes:   0

    UUID:                   6c469816-642f-1033-b056-0010e05651aa

    Attachment 1:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg4

    Connection type:        SCSI

    Inquiry data:

        Vendor:             STK

        Product:            SL150

        Firmware:           0260

        Serial number:      464970G+1410SY2258

    Element counts / addresses:

        1 mte: 0

       90 se : 1000 - 1089

        4 iee: 10 - 13

        4 dte: 500 - 503

    Moves:

       From mte, to: mte 0   se 0   iee 0 dte 0

       From  se, to: mte 0   se 1 iee 1   dte 1

       From iee, to: mte 0   se 1   iee 1 dte 1

       From dte, to: mte 0   se 1   iee 1 dte 1

    Ok_ops: move=1, reserve=1 sense_dev=1, sense_ele=1, unload_any=1, sense_dev_range=1

    Device characteristics: two_d=0, is_120=0, fake_mte=1, fake_iee=0, one_target=0

    State of barcode reader: present

    Display:  none

    Dte  1: target *   lun * name pta-deeds-mgmt_tape_3 (raw device name /dev/sg2)

    Dte  2: target *   lun * name pta-deeds-mgmt_tape_4 (raw device name /dev/sg3)

    Dte  3: target *   lun * name pta-deeds-mgmt_tape_1 (raw device name /dev/sg4)

    Dte  4: target *   lun * name pta-deeds-mgmt_tape_2 (raw device name /dev/sg1)

      Warning: bus info unknown or drive not installed

pta-deeds-mgmt_tape_3:

    Device type:            tape

    Model:                  HP      Ultrium 6-SCSI

    Serial number:          HU1407159V

    In service:             yes

    Library:                pta-deeds-mgmt_lib_1

    DTE:                    1

    Automount:              yes

    Error rate:             8

    Position interval:      131072KB (134217728 bytes) (from driver)

    Debug mode:             no

    Blocking factor:        (default)

    Max blocking factor:    (default)

    Current tape:           [unknown]

    Use list:               all

    Drive usage:            3 seconds

    Cleaning required:      no

    UUID: 6c5de958-642f-1033-b056-0010e05651aa

    Attachment 1:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg2

    Connection type:        SCSI

    Mount state:            unmounted

    Inquiry data:

        Vendor:             HP

        Product:            Ultrium 6-SCSI

        Firmware:           22GS

        Serial number:      HU1407159V

    Tape state:             offline

    Hardware compression:   on

    Last read was:          uncompressed

    Hardware encryption:    available

    Maximum block size:     2097152

pta-deeds-mgmt_tape_4:

    Device type:            tape

    Model:                  HP      Ultrium 6-SCSI

    Serial number:          HU140715BR

    In service:             yes

    Library:                pta-deeds-mgmt_lib_1

    DTE:                    2

    Automount:              yes

    Error rate:             8

    Position interval:      131072KB (134217728 bytes) (from driver)

    Debug mode:             no

    Blocking factor:        (default)

    Max blocking factor:    (default)

    Current tape:           [unknown]

    Use list:               all

    Drive usage:            none

    Cleaning required:      no

    UUID: 0a26cfca-40b9-1036-9d0f-0010e05651aa

    Attachment 1:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg3

    Connection type:        SCSI

    Mount state:            unmounted

    Inquiry data:

        Vendor:             HP

        Product:            Ultrium 6-SCSI

        Firmware:           22GS

        Serial number:      HU140715BR

    Tape state:             offline

    Hardware compression:   on

    Last read was:          uncompressed

    Hardware encryption:    available

    Maximum block size:     2097152

pta-deeds-mgmt_tape_1:

    Device type:            tape

    Model:                  HP      Ultrium 6-SCSI

    Serial number:          HU140918U5

    In service:             yes

    Library:                pta-deeds-mgmt_lib_1

    DTE:                    3

    Automount:              yes

    Error rate:             8

    Position interval:      [undetermined]

    Debug mode:             no

    Blocking factor:        (default)

    Max blocking factor:    (default)

    Current tape:           [unknown]

    Use list:               all

    Drive usage:            1 second

    Cleaning required:      no

    UUID: 6c5de5c0-642f-1033-b056-0010e05651aa

    Attachment 1:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg4

    Attachment 2:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg0

    Connection type:        SCSI

    Mount state:            unmounted

    Inquiry data:

        Vendor:             STK

        Product:            SL150

        Firmware:           0260

        Serial number:      464970G+1410SY2258

    Hardware compression:   not available

    Hardware encryption:    not available

pta-deeds-mgmt_tape_2:

    Device type:            tape

    Model:                  HP      Ultrium 6-SCSI

    Serial number:          HU140715BA

    In service:             yes

    Library:                pta-deeds-mgmt_lib_1

    DTE:                    4

    Automount:              yes

    Error rate:             8

    Position interval:      131072KB (134217728 bytes) (from driver)

    Debug mode:             no

    Blocking factor:        (default)

    Max blocking factor:    (default)

    Current tape:           [unknown]

    Use list:               all

    Drive usage:            6 seconds

    Cleaning required:      no

    UUID:                   6c5de7a0-642f-1033-b056-0010e05651aa

    Attachment 1:

        Host:               pta-deeds-mgmt

        Raw device:         /dev/sg1

    Connection type:        SCSI

    Mount state:            unmounted

    Inquiry data:

        Vendor:             HP

        Product:            Ultrium 6-SCSI

        Firmware:           22GS

        Serial number:      HU140715BA

    Tape state:             offline

    Hardware compression:   on

    Last read was:          uncompressed

    Hardware encryption:    available

    Maximum block size:     2097152

ob> lsvol -l -L pta-deeds-mgmt_lib_1

Inventory of library pta-deeds-mgmt_lib_1:

    in    1:             barcode N00061, oid 249, mediainfo hw encryptable

    in    2:             barcode N00062, oid 250, mediainfo hw encryptable

    in    3:             volume pta-deeds-Apps-year-MF-000014, barcode N00063, oid 343, 2556045312 kb remaining, expires 2018/10/27.00:27, mediainfo hw encryptable

    in    4:             barcode N00064, oid 252, mediainfo hw encryptable

    in    5:             volume pta-deeds-OS-MF-000102, barcode N00065, oid 399, 828969984 kb remaining, expired, mediainfo hw encryptable

    in    6:             barcode N00066, oid 254, mediainfo hw encryptable

    in    7:             barcode N00067, oid 255, mediainfo hw encryptable

    in    8:             barcode N00068, oid 256, mediainfo hw encryptable

    in    9:             volume pta-deeds-OS-MF-000105, barcode N00069, oid 402, 916430848 kb remaining, expired, mediainfo hw encryptable

    in    10:            volume pta-deeds-Apps-year-MF-000018, barcode N00070, oid 352, expires 2018/10/28.06:03

    in    11:            volume pta-deeds-Apps-year-MF-000017, barcode N00071, oid 350, 2559006720 kb remaining, expires 2018/10/28.00:49, mediainfo hw encryptable

    in    12:            barcode N00072, oid 260, mediainfo hw encryptable

    in    13:            volume pta-deeds-OS-MF-000103, barcode N00075, oid 400, 2558680064 kb remaining, expired, mediainfo hw encryptable

    in    14:            volume pta-deeds-OS-MF-000106, barcode N00074, oid 411, mediainfo hw encryptable

    in    15:            volume pta-deeds-OS-MF-000101, barcode N00073, oid 398, full, expired, mediainfo hw encryptable

    in    16:            volume pta-deeds-Apps-year-MF-000016, barcode N00093, oid 348, 2559006720 kb remaining, expires 2018/10/28.00:19, mediainfo hw encryptable

    in    17:            barcode CLNU39, oid 265, mediainfo hw encryptable

    in    18:            barcode CLNU40, oid 266, mediainfo hw encryptable

    in    19:            volume pta-deeds-Apps-year-MF-000015, barcode N00090, oid 346, 2559006720 kb remaining, expires 2018/10/27.00:49, mediainfo hw encryptable

    in    20:            barcode N00091, oid 268, mediainfo hw encryptable

    in    21: barcode N00092, oid 269, mediainfo hw encryptable

    in    22:            barcode N00087, oid 270, mediainfo hw encryptable

    in    23:            volume pta-deeds-OS-MF-000104, barcode N00088, oid 401, 2558283776 kb remaining, expired, mediainfo hw encryptable

    in    24:            barcode N00089, oid 272, mediainfo hw encryptable

    in    25:            barcode N00084, oid 273, mediainfo hw encryptable

    in    26:            barcode N00085, oid 274, mediainfo hw encryptable

    in    27: barcode N00086, oid 275, mediainfo hw encryptable

    in    28:            barcode N00081, oid 276, mediainfo hw encryptable

    in    29:            barcode N00082, oid 277, mediainfo hw encryptable

    in    30:            barcode N00083, oid 278, mediainfo hw encryptable

    in    31:            volume pta-deeds-OS-MF-000094, barcode N00031, oid 391, full, expired, mediainfo hw encryptable

    in    32:            volume pta-deeds-OS-MF-000064, barcode N00032, oid 361, 2449092608 kb remaining, expired, mediainfo hw encryptable

    in    33:            barcode N00033, oid 221

    in    34:            barcode N00034, oid 222

    in    35:            barcode N00035, oid 223

    in    36:            barcode N00036, oid 224

    in    37:            barcode N00037, oid 225

    in    38:            barcode N00038, oid 226

    in    39:            barcode N00039, oid 227

    in    40:            barcode N00040, oid 228

    in    41:            barcode N00041, oid 229

    in    42: barcode N00042, oid 230

    in    43:            barcode N00043, oid 231

    in    44:            barcode N00044, oid 232

    in    45:            barcode N00045, oid 233

    in    46:            barcode N00058, oid 234

    in    47:            barcode N00059, oid 235

    in    48:            barcode N00060, oid 236

    in    49:            barcode N00055, oid 237

    in    50:            barcode N00056, oid 238

    in    51:            barcode N00057, oid 239

    in    52:            barcode N00052, oid 240

    in    53:            barcode N00053, oid 241

    in    54:            barcode N00054, oid 242

    in    55:            barcode N00049, oid 243

    in    56:            barcode N00050, oid 244

    in    57:            barcode N00051, oid 245

    in 58:            barcode N00046, oid 246

    in    59:            barcode N00047, oid 247

    in    60:            barcode N00048, oid 248

    in    61:            volume VOL000007, barcode N00001, oid 193, 2558329856 kb remaining

    in    62:            volume pta-deeds-Apps-month-MF-000010, barcode N00002, oid 189, 2533101568 kb remaining, expires 2020/09/04.00:00

    in    63:            volume pta-deeds-Apps-year-MF-000001, barcode N00003, oid 169, 508858368 kb remaining, expires 2020/08/30.00:00, mediainfo hw encryptable

    in    64:            volume VOL000010, barcode N00004, oid 284, 2558866432 kb remaining

    in    65:            volume pta-deeds-OS-MF-000066, barcode N00005, oid 363, 2484976640 kb remaining, expired, mediainfo hw encryptable

    in    66:            volume VOL000009, barcode N00006, oid 283, 2559030272 kb remaining

    in    67:            volume VOL000008, barcode N00007, oid 281, 1663303680 kb remaining

    in    68:            volume pta-deeds-Apps-year-MF-000011, barcode N00008, oid 308, full, expires 2018/10/07.06:03

    in    69:            volume pta-deeds-OS-MF-000067, barcode N00009, oid 364, full, expired, mediainfo hw encryptable

    in    70:            volume pta-deeds-Apps-year-MF-000013, barcode N00010, oid 326, 2558820352 kb remaining, expires 2018/10/14.06:02

    in    71:            volume pta-deeds-Apps-year-MF-000008, barcode N00011, oid 293, 2540353536 kb remaining, expires 2018/09/16.06:03

    in    72:            volume pta-deeds-Apps-year-MF-000009, barcode N00012, oid 294, full, expires 2018/09/16.06:03

    in    73:            volume pta-deeds-OS-MF-000038, barcode N00013, oid 296, full, expired

    in    74:            volume pta-deeds-OS-MF-000039, barcode N00014, oid 299, full, expired

    in    75:            volume pta-deeds-OS-MF-000040, barcode N00015, oid 300, full, expired

    in    76:            volume pta-deeds-Apps-year-MF-000010, barcode N00028, oid 302, 2351163392 kb remaining, expires 2018/09/16.06:03

    in    77: volume pta-deeds-OS-MF-000041, barcode N00029, oid 304, full, expired

    in    78:            volume pta-deeds-OS-MF-000042, barcode N00030, oid 306, 1483790336 kb remaining, expired

    in    79:            volume pta-deeds-Apps-year-MF-000012, barcode N00025, oid 310, 2138983424 kb remaining, expires 2018/10/07.06:03, mediainfo hw encryptable

    in    80:            volume pta-deeds-OS-MF-000044, barcode N00026, oid 312, full, expired

    in    81:            volume pta-deeds-OS-MF-000045, barcode N00027, oid 314, full, expired

    in    82:            volume pta-deeds-OS-MF-000046, barcode N00022, oid 316, full, expired

    in    83:            volume pta-deeds-OS-MF-000047, barcode N00023, oid 318, 1925101568 kb remaining, expired

    in    84: volume pta-deeds-OS-MF-000048, barcode N00024, oid 320, expired

    in    85:            volume pta-deeds-OS-MF-000050, barcode N00019, oid 323, full, expired

    in    86:            volume pta-deeds-OS-MF-000086, barcode N00020, oid 383, full, expired, mediainfo hw encryptable

    in    87:            volume pta-deeds-OS-MF-000110, barcode N00021, oid 407, 2558167040 kb remaining, expired, mediainfo hw encryptable

    in    88:            volume pta-deeds-OS-MF-000109, barcode N00016, oid 406, 2557933568 kb remaining, expired, mediainfo hw encryptable

    in    89:            volume pta-deeds-OS-MF-000112, barcode N00017, oid 409, 2558539776 kb remaining, expires 2018/05/29.00:19, mediainfo hw encryptable

    in    90:            volume pta-deeds-OS-MF-000111, barcode N00018, oid 408, 2558214144 kb remaining, expires 2018/05/27.00:20, mediainfo hw encryptable

    in    iee1:          vacant

    in    iee2:          vacant

    in    iee3:          vacant

    in    iee4:          vacant

    in    dte1:          vacant

    in    dte2:          vacant

    in    dte3:          vacant

    in    dte4:          vacant

ob> pinghost -a -v

pta-deeds-mgmt (address pta-deeds-mgmt): Oracle Secure Backup and NDMP services are available

pta-deeds-mgmt (address pta-deeds-mgmt-bck): Oracle Secure Backup and NDMP services are available

pta-deeds-ora1-db (address 10.150.50.160): Oracle Secure Backup and NDMP services are available

pta-deeds-ora2-db (address 10.150.50.170): Oracle Secure Backup and NDMP services are available

ob> pingdev -a -v

Info: pinging library pta-deeds-mgmt_lib_1.

Info: library pta-deeds-mgmt_lib_1 accessible.

Info: pinging drive pta-deeds-mgmt_tape_3.

Info:   drive  1 pta-deeds-mgmt_tape_3 accessible.

Info: pinging drive pta-deeds-mgmt_tape_4.

Info:   drive  2 pta-deeds-mgmt_tape_4 accessible.

Info: pinging drive pta-deeds-mgmt_tape_1 via host pta-deeds-mgmt.

Info:   drive  3 pta-deeds-mgmt_tape_1 via host pta-deeds-mgmt accessible.

Info: pinging drive pta-deeds-mgmt_tape_1 via host pta-deeds-mgmt.

Info:   drive  3 pta-deeds-mgmt_tape_1 via host pta-deeds-mgmt accessible.

Info: pinging drive pta-deeds-mgmt_tape_2.

Info:   drive  4 pta-deeds-mgmt_tape_2 accessible.

ob> vfylibs -a -v

collecting dte info...

   library pta-deeds-mgmt_lib_1 ...

      dte 1:  pta-deeds-mgmt_tape_3  ((from lib) sn HU140715BR)

      dte 2:  pta-deeds-mgmt_tape_4  ((from lib) sn HU140918U5)

      dte 3:  pta-deeds-mgmt_tape_1  ((from lib) sn HU140715BA)

      dte 4:  pta-deeds-mgmt_tape_2  ((from lib) sn HU1407159V)

verifying dte definitions against drive objects...

   library pta-deeds-mgmt_lib_1 ...

      dte 1  pta-deeds-mgmt_tape_3  ((from lib) sn HU140715BR) ...

         attach point pta-deeds-mgmt:/dev/sg2 ...

            Wrong id reported by drive:

               (from lib) sn HU140715BR

               (from drv) HP       Ultrium 6-SCSI   HU1407159V

            (It does match the id of dte 4 in library pta-deeds-mgmt_lib_1.)

      dte 2  pta-deeds-mgmt_tape_4  ((from lib) sn HU140918U5) ...

         attach point pta-deeds-mgmt:/dev/sg3 ...

            Wrong id reported by drive:

               (from lib) sn HU140918U5

               (from drv) HP       Ultrium 6-SCSI   HU140715BR

            (It does match the id of dte 1 in library pta-deeds-mgmt_lib_1.)

      dte 3 pta-deeds-mgmt_tape_1  ((from lib) sn HU140715BA) ...

         attach point pta-deeds-mgmt:/dev/sg4 ...

            Wrong id reported by drive:

               (from lib) sn HU140715BA

               (from drv) STK      SL150            464970G+1410SY2258

            (No other dte found with an id that matches this id.)

         attach point pta-deeds-mgmt:/dev/sg0 ...

            Wrong id reported by drive:

               (from lib) sn HU140715BA

               (from drv) HP       Ultrium 6-SCSI   HU140918U5

            (It does match the id of dte 2 in library pta-deeds-mgmt_lib_1.)

      dte 4  pta-deeds-mgmt_tape_2  ((from lib) sn HU1407159V) ...

         attach point pta-deeds-mgmt:/dev/sg1 ...

            Wrong id reported by drive:

               (from lib) sn HU1407159V

               (from drv) HP       Ultrium 6-SCSI   HU140715BA

            (It does match the id of dte 3 in library pta-deeds-mgmt_lib_1.)

Summary of verify errors:

   dte configuration errors:   5

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