Hi, we are working on an implementation of PBCS at our organization and when creating new users on the Oracle MyCloud Services the users are not receiving the new account emails containing their temporary passwords. If I use a email address outside of our organization I do get the emails.
In checking with the network team the emails are being rejected from our Sophos appliance because they are using TLS 1.0 which as of June 2018 is no longer supported. On our end the only option is for us to turn off all TLS encryption for all mail traffic (and that might not work if their system is dropping connections without TLS) which is a big security faux pas. TLS 1.0 encryption is old and considered not in keeping with best security practices.
The issue seems to be that Oracle is sending email with an older encryption method and won’t attempt to send mail without it.
Has anyone experiences this at their organization? How have you addressed this?
Thanks!