Oracle Installer Crash running ODTwithODAC10202.exe
547647Dec 21 2006 — edited Jul 25 2008Can someone please help asap with the following problem? It sounds like it might be related to the psapi.dll problems others are having.
I installed the Oracle Dev Tools about a month ago on my Win2K workstation and have been using ODP.NET with no problems since.
I now need to reinstall ODT from scratch, so have run ODTwithODAC10202.exe, which successfully unzips files into /install and /stage. I'm then launching /install/setup.exe. This is when the problem occurs.
A command prompt appears stating all installer requirements are met, then the Oracle Universal Installer window appears for about 2 seconds, before disappearing without a trace. Digging into C:\temp I found a file called hs_err_pid2052.log which was created at the time the installer crashed (see content below).
What is happening here? C Shay - I would like to follow your advice re reinstalling the JVM, but there doesn't seem to be any obvious way to do so. Bear in mind I have admin privileges on my box, but Add/Remove Programs is not available to me.
**** C:\temp\hs_err_pid2052.log ****
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x77FCCA14
Function=RtlFreeHeap+0x3D0
Library=C:\WINNT\system32\ntdll.dll
Current Java thread:
at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.GetAllOracleHomes(Native Method)
at oracle.sysman.oii.oiip.oiipg.OiipgOracleHomes.getOsdOracleHomeInfo(OiipgOracleHomes.java:291)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.add33Comps(OiifpContentsTabPanel.java:1020)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.fillInventoryTree(OiifpContentsTabPanel.java:702)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.refreshTree(OiifpContentsTabPanel.java:1508)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.prepareInvTree(OiifpContentsTabPanel.java:2253)
at oracle.sysman.oii.oiif.oiifd.OiifdInventoryDialog.doModal(OiifdInventoryDialog.java:457)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.onViewPrivate(OiifwWizDialog.java:863)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.access$000(OiifwWizDialog.java:330)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog$PrepareInventoryTree.run(OiifwWizDialog.java:1778)
at java.lang.Thread.run(Unknown Source)
Dynamic libraries:
0x00400000 - 0x0040B000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\javaw.exe
0x77F80000 - 0x77FFD000 C:\WINNT\system32\ntdll.dll
0x7C2D0000 - 0x7C332000 C:\WINNT\system32\ADVAPI32.dll
0x7C570000 - 0x7C624000 C:\WINNT\system32\KERNEL32.DLL
0x77D30000 - 0x77D9F000 C:\WINNT\system32\RPCRT4.DLL
0x77E10000 - 0x77E6F000 C:\WINNT\system32\USER32.dll
0x77F40000 - 0x77F7C000 C:\WINNT\system32\GDI32.dll
0x78000000 - 0x78045000 C:\WINNT\system32\MSVCRT.dll
0x75E60000 - 0x75E7A000 C:\WINNT\system32\IMM32.DLL
0x6CA60000 - 0x6CA68000 C:\WINNT\system32\LPK.DLL
0x66650000 - 0x666A4000 C:\WINNT\system32\USP10.dll
0x08000000 - 0x08138000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\client\jvm.dll
0x77570000 - 0x775A0000 C:\WINNT\system32\WINMM.dll
0x10000000 - 0x10007000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\hpi.dll
0x007F0000 - 0x007FE000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\verify.dll
0x00800000 - 0x00819000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\java.dll
0x00820000 - 0x0082E000 C:\TEMP\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\zip.dll
0x1A890000 - 0x1A9A2000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\awt.dll
0x77800000 - 0x7781E000 C:\WINNT\system32\WINSPOOL.DRV
0x76620000 - 0x76630000 C:\WINNT\system32\MPR.DLL
0x7CE20000 - 0x7CF0F000 C:\WINNT\system32\ole32.dll
0x1A9B0000 - 0x1AA01000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\fontmanager.dll
0x51000000 - 0x5104D000 C:\WINNT\system32\ddraw.dll
0x728A0000 - 0x728A6000 C:\WINNT\system32\DCIMAN32.dll
0x5C000000 - 0x5C0C8000 C:\WINNT\system32\D3DIM700.DLL
0x6E420000 - 0x6E426000 C:\WINNT\system32\INDICDLL.dll
0x00840000 - 0x00869000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\JavaAccessBridge.dll
0x02B80000 - 0x02B85000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\jawt.dll
0x02B90000 - 0x02B98000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\JAWTAccessBridge.dll
0x02E50000 - 0x02E69000 C:\temp\OraInstall2006-12-21_03-23-28PM\oui\lib\win32\oraInstaller.dll
0x77820000 - 0x77827000 C:\WINNT\system32\VERSION.dll
0x759B0000 - 0x759B6000 C:\WINNT\system32\LZ32.DLL
0x7C340000 - 0x7C396000 C:\temp\OraInstall2006-12-21_03-23-28PM\oui\lib\win32\msvcr71.dll
0x02F90000 - 0x02FAE000 C:\temp\OraInstall2006-12-21_03-23-28PM\jre\1.4.2\bin\jpeg.dll
0x77920000 - 0x77943000 C:\WINNT\system32\imagehlp.dll
0x72A00000 - 0x72A2D000 C:\WINNT\system32\DBGHELP.dll
0x690A0000 - 0x690AB000 C:\WINNT\system32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 832K, used 493K [0x10010000, 0x100f0000, 0x10770000)
eden space 768K, 57% used [0x10010000, 0x1007d9a0, 0x100d0000)
from space 64K, 86% used [0x100e0000, 0x100ede28, 0x100f0000)
to space 64K, 0% used [0x100d0000, 0x100d0000, 0x100e0000)
tenured generation total 10276K, used 7437K [0x10770000, 0x11179000, 0x16010000)
the space 10276K, 72% used [0x10770000, 0x10eb37e0, 0x10eb3800, 0x11179000)
compacting perm gen total 12800K, used 12733K [0x16010000, 0x16c90000, 0x1a010000)
the space 12800K, 99% used [0x16010000, 0x16c7f5d0, 0x16c7f600, 0x16c90000)
Local Time = Thu Dec 21 15:23:43 2006
Elapsed Time = 4
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)
#