Hi All,
I am facing an issue with DRM anonymous user acess when SSO is enabled for DRM application. Here are some of the details.
DRM Application is running on Mixed authentication mode
Shared services is configured with an external directory.
CSS bridge and SSO is enabled. Single sign on authentication is working fine for all users.
Anonymous user is created in DRM with internal authentication mode and also configured in the DRM console.
Problem starts when I configure anonymous profile in DRM so that wider user group can access DRM wihtout having to create individual users in DRM. The first issue we faced was that DRM was returning invalid user id / password error when we hit the anonymous url, this was resolved when we asked our network and security team to unsecue the anonymous URL so it doesn't provide that special header information with the URL for single-sign-on and do not change the anonymous url in any way. Since the time we have done this change, it has started giving this new error (below), its looking for SSO token in the URL.
DRM-31373: Unauthorized access: no valid single sign-on token found
Can anyone suggest what is causing this issue, since the applicaiton is running in the mixed authentication mode, shoudn't it allow this internal user to login ?
Any help will be greatly appretiated.
Best Regards,
J