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Oracle Cluster verification utility failed with INS-20802 during install 12.1.0.2 on Oracle Linux 7.

Vadim KuchinSep 1 2015 — edited Sep 7 2015

Hi!

Want to install Oracle Clusterware 12.1.0.2 on Oracle linux 7.1 x64. During installation all was fine except last step - Oracle Cluster verification utility failed with INS-20802.

In log file i found:

INFO: Starting Clock synchronization checks using Network Time Protocol(NTP)...

INFO: NTP configuration file "/etc/ntp.conf" existence check passed

INFO: PRVF-7590 : "ntpd" is not running on node "pdc-sap-ascs1"

INFO: PRVF-7590 : "ntpd" is not running on node "pdc-sap-ascs0"

INFO: PRVG-1024 : The NTP Daemon or Service was not running on any of the cluster nodes.

INFO: PRVF-5415 : Check to see if NTP daemon or service is running failed

INFO: Clock synchronization check using Network Time Protocol(NTP) failed

INFO: PRVF-9652 : Cluster Time Synchronization Services check failed

also in xml file i fond:

          <ELEMENT>Network Time Protocol (NTP)</ELEMENT>

          <DESC>This task verifies cluster time synchronization on clusters that use Network Time Protocol (NTP).</DESC>

          <MORE_DETAILS></MORE_DETAILS>

          <SUCC_NODES></SUCC_NODES>

          <FAILED_NODES>

            <NODE ID="pdc-sap-ascs1"></NODE>

            <NODE ID="pdc-sap-ascs0"></NODE>

          </FAILED_NODES>

          <GLOBAL_ERROR_DESC_LIST>

            <ERROR_DESC>

              <MSG_TXT>PRVF-5507 : NTP daemon or service is not running on any node but NTP configuration file exists on the following node(s):

pdc-sap-ascs1,pdc-sap-ascs0</MSG_TXT>

              <CAUSE> The configuration file was found on at least one node though no NTP daemon or service was running.</CAUSE>

              <ACTION> If you plan to use CTSS for time synchronization then NTP configuration must be uninstalled on all nodes of the cluster.</ACTION>

            </ERROR_DESC>

But at all nodes ntpd is running:

[root@pdc-sap-ascs0 ~]#  ps ax|grep ntpd

2214 pts/0    S+     0:00 grep --color=auto ntpd

19438 ?        Ss     0:05 /usr/sbin/ntpd -u ntp:ntp -g -x

[root@pdc-sap-ascs1 ~]# ps ax|grep ntpd

11492 pts/0    S+     0:00 grep --color=auto ntpd

19090 ?        Ss     0:05 /usr/sbin/ntpd -u ntp:ntp -g -x

So, why postinstall checker failed to find running ntpd?

Such situation was before I started installation, but that time I skipped the warning.

This post has been answered by Vadim Kuchin on Sep 7 2015
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