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Oracle Authenticator mobile lost | Disable 2FA |MFA

Sandeep_Kumar_IndJan 26 2024 — edited Jan 26 2024

Hi Team,

I am currently using the free tier Oracle Autonomous Database. Unfortunately, my phone was lost recently, and the MFA and two-way authentication were configured on that device. With my new phone, I am unable to log in, as it is prompting me for a code. Additionally, I am having trouble re-configuring the MFA, and I am unable to obtain the Bypass Code.

Could you please assist me in re-setting up MFA and 2FA or guide me on how to disable MFA?

I cleared the cache and tried, but it is still not working. When attempting to access the URL https://idcs-**********.identity.oraclecloud.com/ui/v1/myconsole?root=my-info&my-info=my_profile_security, it redirects to the previous page.

I have reached out to the support team, but unfortunately, they were unable to provide assistance.

Thank you.

Comments

InoL Apr 29 2024

How doc gen treats nulls values?

You have to be more specific. Are your referring to the pre-built Document Generator function?

If so:

When my query return null in some columns

What is the JSON that is generated?

You should always include the element in the JSON, with an empty value. Don't leave it out.

Francois Robert-Oracle Jan 8 2025 — edited on Jan 8 2025

Since September 2024, when a tag has no corresponding value in the JSON data or the value is null, the tag is replaced by an empty string.

See the September Release Notes

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Added on Jan 26 2024
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