Hi everyone
My servers are in a separate location and we are accessing our databases from my office.
The developers say that they couldn't access one particular db from their machine.
The errors they receive when they try to connect using some tool is:
TNS-12535 TNS:operation timed out
When I request them to TNSPing or when they access from Sql Plus(instant client), this is the error they receive:
ORA-12170: TNS:Connect timeout occurred
One of the developers are using Oracle XE and he too faces the same scenario.
So, where should I trace this problem from.
We all could ping to the machine where the Oracle resides.
Please advice.
Thanks in advance.