ORA-01882: timezone region string not found
 502776Dec 2 2006 — edited Jan 30 2012
502776Dec 2 2006 — edited Jan 30 2012when i execute a package i am getting the following errror
ORA-01882: timezone region string not found 
When i checked the net i found out the following solution
Cause: The specified region name was not found. 
Action: Please contact Oracle Customer Support. 
How can i proceed
how can i contact oracle support or any other solution to this problem