ORA-01017: invalid username/password; logon denied. but SQLPLUS works
968497Oct 15 2012 — edited Oct 15 2012"ORA-01017: invalid username/password; logon denied" when attempting to log on to db, in three different applications. Error is observed in Toad, Crystal Reports, and MS ODBC Administrator connect test. However, same db credentials work in SQLPLUS.
Customer is attempting to log into reporting database hosted by my company, and using Cisco VPN client.
I am unable to reproduce this at this time, on my machine, using same credentials and VPN profile.
Here is what we know/tried:
1. PING HOSTNAME is successful on CUSTOMER’S machine
2. TNSPING HOSTNAME is successful on CUSTOMER’S machine
3. SQLPLUS is successful with USER2/(pw)@HOSTNAME.int on CUSTOMER’S machine
4. We corrected timeout error on CUSTOMER’S side, by adding TCP.CONNECT_TIMEOUT=1000 in SQLNET.ORA (Also observed extremely slow performance on CUSTOMER SIDE)
5. We corrected dns suffix problem on CUSTOMER’S side, observed in NSLOOKUP by
adding: IP ADDRESS AND HOSTNAME to Windows HOSTS file
and commenting out default suffix COMPANY.com from SQLNET.ORA file
6. VPN configuration and VPN credentials are good.
We tested CUSTOMER’S VPN profle, CUSTOMER’S VPN credentials, and user USER2/(pw)@HOSTNAME on my machine (WIN7). I am able to maintain persistant connection to HOSTNAME for hours
7. TNSNames entries are good. Able to connect to db in Toad, and Crystal, on CUSTOMER’S machine using different Oracle user, USER3 (only has grant connect). Unable to logon to db, with Oracle user USER1, or USER2. (USER2 was created to try to resolve login problem w USER1, but issue still exists.)
8. CUSTOMER has Windows VISTA, does not have admin privileges, has Oracle 10 installed for client. Using same Cisco VPN client I have installed.
9. Database on our servers is 11g
I suspect a configuration issue with CUSTOMER'S Vista machine, OR network, but not sure what to check.
Help?