Hello,
When we do target reconciliation into OIM, often creates recon events with "No user match found" cases- mostly because these events are from service account in target system which got changed since last run and there is no direct user account to associate them to. We definitely want to keep track of such cases and create a report out of OIM for such instances (change on service account).
All well. Now is there a way to handle these events gracefully (e.g. moving them to closed state so that no re-try is performed by the system) whenever a flagged service account is reconciled into OIM? In ad-hoc link option there is checkbox for 'service account' - will that help in any means? It becomes important when you've frequent reconciliation run and every time you're adding more such events into OIM piling to a larger count over a time.
Note that archival utility also works on closed/linked event - No match user found events sit there until they are closed manually and becomes difficult if large count exists in your environment.
Any pointer will be appreciated.
Thanks,