Skip to Main Content

Enterprise Manager

Announcement

For appeals, questions and feedback about Oracle Forums, please email oracle-forums-moderators_us@oracle.com. Technical questions should be asked in the appropriate category. Thank you!

OEM webpage refused to connect, this site can't be reached, "emctl status oms -details" shows WebTie

User_0XZVTSep 20 2018 — edited Sep 21 2018

Our databases are under Window Server 2008 R2 Environment

After the commands emctl stop oms -all

C:\app\oemc\oms\BIN>emctl stop oms -all

Oracle Enterprise Manager Cloud Control 12c Release 3

Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.

Stopping WebTier...

WebTier Successfully Stopped

Stopping Oracle Management Server...

Error Occurred: Error during stop oms. Please check error and log files

Please check C:/app/gc_inst/em/EMGC_OMS1\sysman\log\emctl.log for error details

and emctl start oms

C:\app\oemc\oms\BIN>emctl start oms

Oracle Enterprise Manager Cloud Control 12c Release 3

Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.

Windows service OracleManagementServer_EMGC_OMS1_1 successfully started

Oracle Management Server is Up

>>>> (Here didn't show Webtier start up information) <<<<

then we check C:/app/gc_inst/em/EMGC_OMS1\sysman\log\emctl.log

...

2018-09-21 00:38:59,543 [main] INFO  wls.OMSController main.219 - Executing emctl command : stop

2018-09-21 00:38:59,886 [main] INFO  commands.BaseCommand getEnvProps.456 - nm home replaced : C:/app/gc_inst/NodeManager/emnodemanager

2018-09-21 00:39:01,996 [main] INFO  util.EmctlUtil logp.251 - Output messages of the command :opmnctl stopall: opmn is not running.

2018-09-21 00:39:01,996 [main] INFO  util.EmctlUtil logp.251 - error messages of the command :

2018-09-21 00:39:10,359 [main] ERROR wls.OMSController main.252 - OMSController failed for stop oms

2018-09-21 00:39:10,359 [main] ERROR wls.OMSController main.253 - OMSController Error: Error during stop oms. Please check error and log files

java.lang.Exception: Error during stop oms. Please check error and log files

     at oracle.sysman.emctl.commands.StopCommand.stopOMS(StopCommand.java:282)

     at oracle.sysman.emctl.commands.StopCommand.execute(StopCommand.java:59)

     at oracle.sysman.emctl.wls.OMSController.main(OMSController.java:233)

2018-09-21 00:39:31,468 [main] INFO  wls.OMSController main.219 - Executing emctl command : status

2018-09-21 00:39:32,578 [main] WARN  commands.StatusCommand printWebTierStatus.126 - Error when checking webtier status: Connection refused: connect

2018-09-21 00:39:32,874 [main] INFO  commands.BaseCommand printMessage.404 - statusOMS finished with result: 0

2018-09-21 00:40:04,503 [main] INFO  wls.OMSController main.219 - Executing emctl command : start

2018-09-21 00:40:04,846 [main] INFO  commands.BaseCommand getEnvProps.456 - nm home replaced : C:/app/gc_inst/NodeManager/emnodemanager

2018-09-21 00:40:04,877 [main] INFO  commands.StartCommand startOMS.371 - net start return code is 2

2018-09-21 00:40:04,877 [main] ERROR commands.BaseCommand logAndPrint.620 - Windows service OracleManagementServer_EMGC_OMS1_1 successfully started

2018-09-21 00:40:04,893 [main] INFO  commands.BaseCommand printMessage.404 - statusOMS finished with result: 0

2018-09-21 00:42:04,801 [main] INFO  wls.OMSController main.219 - Executing emctl command : status

2018-09-21 00:42:05,926 [main] WARN  commands.StatusCommand printWebTierStatus.126 - Error when checking webtier status: Connection refused: connect

2018-09-21 00:42:06,238 [main] INFO  commands.BaseCommand printMessage.404 - statusOMS finished with result: 0

...

Then we found that the OEM webpage https://WindowServer2K8.abc.com:7800/em/  refused to connect, this site can't be reached

C:\app\oemc\oms\BIN> emctl status oms -details

Oracle Enterprise Manager Cloud Control 12c Release 3

Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.

Enter Enterprise Manager Root (SYSMAN) Password :

Console Server Host        : WindowServer2K8.abc.com

HTTP Console Port          : 7789

HTTPS Console Port         : 7800

HTTP Upload Port           : 4890

HTTPS Upload Port          : 4899

EM Instance Home           : C:\app...

OMS Log Directory Location : C:\app...

OMS is not configured with SLB or virtual hostname

Agent Upload is locked.

OMS Console is locked.

Active CA ID: 1

Console URL: https://WindowServer2K8.abc.com:7800/em

Upload URL: https://WindowServer2K8.abc.com:4899/empbs/upload

WLS Domain Information

Domain Name            : GCDomain

Admin Server Host      : WindowServer2K8.abc.com

Admin Server HTTPS Port: 7102

Managed Server Information

Managed Server Instance Name: AAA_BBB

Managed Server Instance Host: WindowServer2K8.abc.com

WebTier is Down

Oracle Management Server is Up

When we tried to stop  opmn process :

C:\app\gc_inst\WebTierIH1\bin> opmnctl stopall

opmnctl stopall: opmn is not running.

then:

C:\app\gc_inst\WebTierIH1\bin> opmnctl startall

opmnctl startall: starting opmn and all managed processes...

[2018-09-20T15:03:33-05:00] [opmn] [ERROR:1] [] [internal] "C:\app\oemc\Oracle_WT\opmn\bin\opmn.exe" -M: unexpected exit: code 2

opmnctl startall: opmn failed to start.

We were trying to find the orphan process of webtier components (like "opmn"), but we don't know how to do that under windows environment.

This post has been answered by SharmaDeepak on Sep 21 2018
Jump to Answer
Comments
Locked Post
New comments cannot be posted to this locked post.
Post Details
Locked on Oct 19 2018
Added on Sep 20 2018
6 comments
3,549 views