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OEM Cloud Control 12c : agent Pending and cannot resync

H-JAWADIJun 1 2015 — edited Jun 1 2015

Hi all,

  We have an agent for OEM Cloud Control 12c that is "Pending". We tried to stop/clean/restart but nothing changed and when we try to resynchronize it, the job is scheduled but never run (we tested scheduling a job on the repository and it's ok, and we have other agents that are working fine).

  We also tried to run command line "emctl resync repos -agentlist agent-name" but we get this error :

(Note: we are not sure of what to give as agent-name argument)

2015-06-01 11:28:26,209 [main] ERROR resync.ResyncRepos main.174 - SQLException while trying to start resync!

java.sql.SQLException: ORA-06502: PL/SQL : erreur numérique ou erreur sur une valeur

ORA-06512: à "SYSMAN.EMD_MAINTENANCE", ligne 2324

ORA-06512: à ligne 1

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440)

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)

        at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:837)

        at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:445)

        at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)

        at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)

        at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:204)

        at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1006)

        at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1315)

        at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3576)

        at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3677)

        at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4714)

        at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1374)

        at oracle.sysman.emctl.resync.ResyncRepos.main(ResyncRepos.java:150)

Some command output :

./emctl start agent

Oracle Enterprise Manager Cloud Control 12c Release 2 

Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.

Starting agent .......... started.

./emctl status agent

Oracle Enterprise Manager Cloud Control 12c Release 2 

Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.

---------------------------------------------------------------

Agent Version     : 12.1.0.2.0

OMS Version       : 12.1.0.2.0

Protocol Version  : 12.1.0.1.0

Agent Home        : /oracle/agent12c/agent_inst

Agent Binaries    : /oracle/agent12c/core/12.1.0.2.0

Agent Process ID  : 21310

Parent Process ID : 21258

Agent URL         : https://targethost:3872/emd/main/

Repository URL    : https://omsserver:4904/empbs/upload

Started at        : 2015-06-01 11:43:49

Started by user   : oracle

Last Reload       : (none)

Last successful upload                       : (none)

Last attempted upload                        : (none)

Total Megabytes of XML files uploaded so far : 0

Number of XML files pending upload           : 1

Size of XML files pending upload(MB)         : 0

Available disk space on upload filesystem    : 32,43 %

Collection Status                            : Collections enabled

Heartbeat Status                             : Ok

Last attempted heartbeat to OMS              : 2015-06-01 11:44:15

Last successful heartbeat to OMS             : 2015-06-01 11:44:15

Next scheduled heartbeat to OMS              : 2015-06-01 11:45:15

---------------------------------------------------------------

Agent is Running and Ready

./emctl pingOMS

Oracle Enterprise Manager Cloud Control 12c Release 2 

Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.

---------------------------------------------------------------

EMD pingOMS completed successfully

Hope someone can help us we this issue.

Regards,

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Locked on Jun 29 2015
Added on Jun 1 2015
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